KIMBERLY C.
I love octopus energy ‼️ even through…
I love octopus energy ‼️ even through hard times they are still there to help. thank you guys for everything my favorite company ❤️

We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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KIMBERLY C.
I love octopus energy ‼️ even through hard times they are still there to help. thank you guys for everything my favorite company ❤️
Diana M.
Service is easy, great price and customer service is very friendly
Gary C.
All of the issues, and there were several, were corrected in a timely manner. They did the right thing every time. What more can you ask for, power and a company that stands behind it.
Rimon F.
Very good customer service transition went very well. No issues. Power supply is also great not too much fluctuation.
Dissatisfied
My initial experiences with this company were very positive. Maybe even 5 star. Recent experiences have not measured up. Incorrect billings, missed discounts, and changes to payment fees have been numerous and constant. No idea what's next but you can count on more change and in their favor. Will be leaving when my contract is up.
Response from Octopus Energy USJun 16, 2026
If you can reach out to us at [email protected], we'd be happy to look into your experience and make things right!
JC Pacheco -.
I am very pleae with your customer support. They are knowledgablea nd courteous. Furthermore, I just got my first bill and I am very pleased with the energy cost reduction!
Response from Octopus Energy USJun 2, 2026
That first bill moment is always the best — we love hearing it! 🎉 Our team works hard to make sure every interaction is as helpful and friendly as possible, so your kind words mean a lot to us at Octopus Energy. 🐙
Kimberly
Saving money and still getting great service! My other energy provider was charging way too much, so this is also a huge relief!
Response from Octopus Energy USJun 2, 2026
That's exactly what we're here for — fair prices and service that actually delivers! Welcome to Octopus Energy, and we're so glad you're already feeling the difference on your bill. If you ever have questions or need support, we're just a message away! 🐙
KIMBERLY G.
The technician was really great
Response from Octopus Energy USJun 2, 2026
Thank you so much for the kind words! We're thrilled to hear your technician delivered a great experience — that's exactly the standard we hold ourselves to at Octopus Energy. If you ever need anything, we're always here! 🐙