Octopus Energy USWe understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Connie C.
Calling in today to Octopus was great! They were happy to help me and listened carefully to all my needs! I feel like this company is family, not just a light company! Thank you so much Clarissa in customer service for all your help today!
NHUAN P.
Good . Good ,Great
Scott B.
I did not like the way after I processed my credit card and you came back to me for further docs.
Response from Octopus Energy USJun 23, 2026
Hey Scott, We're sorry to hear the additional documentation request was frustrating. In some cases, we may need extra information to complete security and fraud prevention checks. These measures are in place to help protect our customers and make sure accounts are opened securely. We appreciate your patience and thank you for sharing your feedback. Best, The Octopus Energy Team
Mary M.
So far, I have been pleased with my interaction. So far I have not received a bill or gotten a statement. Will have to see how that goes.
Carol T.
As a returning customer Octopus' Customer Service was very responsive, my service was turned on in my new apartment on the date requested. My previous experience with them was the same; very responsive and timely!
Bryan E.
Website was fun and never a problem
Laquita D.
My bill doesn’t be high at all it’s reasonable I also like the fact of my discounts I get and let’s not forget they didn’t charge me a deposit for my lights I’m all around satisfied with my service and I’m going to forever be a costumer and I’ll also recommend thanks Octopus Energy
Monica O.
Very good I love how you help me ❤️
