Octopus Energy USReviews of octopusenergy.com

Be careful with this company. They activate the service days before the day you request and continue services days after you request the date to be cancelled. Their app is confusing for paying, and doesn't really allow setting up automatic payment and takes you to the online site. And their referral code never works

My initial experiences with this company were very positive. Maybe even 5 star. Recent experiences have not measured up. Incorrect billings, missed discounts, and changes to payment fees have been numerous and constant. No idea what's next but you can count on more change and in their favor. Will be leaving when my contract is up.

I researched this thoroughly using ChatGPT. That technology was very helpful in making my decisions. Once on the patch to sign up, I encountered the Octopus website. Multiple attempts to sign up, each coming back with bad data or an error or a spinning dial. I finally called them and discovered, I was in fact set up with an account. A few minutes on the phone and I am now a customer.