Octopus Energy USReviews of octopusenergy.com

Eric gave my wife and myself a great orientation and was very professional in answering and resolving our issues. Thank you Eric.

Good communication, fast responses and customer service availability

Called in for a letter a credit and the agent was so helpful, clear and quick and precise. Quick and to the point and knowledgeable- how we wish all customer service agents could be.

Leah was extremely helpful and walked me through everything I needed to know.

Thank you for having such a good customer service! She goes above and beyond.

am call...had tech difficulties was message,approximately 1 hour later octopus was calling me!!!I was able to pay my bill with no worries.I would give 5 more stars to her for checking call logs,very thoughtful!!!Thank you Clarissa for making my GOOD day!

I had an issue with my energy account. Within 10 minutes of emailing Octopus, one of your colleagues Mirza Imamovic, sorted my query out and put my mind at rest. Excellent service. Thank you Mirza. G Denny

My call with customer service about transferring my service to a new address was very smooth. I even made a mistake (telling them the wrong date) but they handled it with no problems. :)