oakstreethealth.comReviews of oakstreethealth.com

Will absolutely never use this company based upon their discrimination against white people. We have been searching for a new doctor for my grandmother, but upon seeing the commercials, it appears they only take minorities and this is not what we’re looking for.

I’ve been dealing with Oak Street Health for a couple of years now. Getting a referral submitted correctly or submitted at all is like pulling wisdom teeth! No matter how many telephone calls you make asking where is my referral they keep passing the buck and making false promises that they never keep! Do yourself a favor and search elsewhere for a primary care physician! This place is very unprofessional and they do not follow up or do their jobs! I will be changing primary care physicians after trying to get my lung CAT scan for six weeks now with no success!! The entire office is incompetent! This location was in Dayton Ohio on Wayne Avenue.

Wow keep reading very concerning reviews. “The Owner” always responds with a canned statement meant to convey caring but promises nothing. Seems these experiences need to be shared with the Texas Medical Board

Over the last 4 years I have had 3 different doctors. The biggest issue, j think, is the call center or wherever they manage referrals. They either don't send, send multiples, code incorrectly, and do not call back. I am now supposed to go for PET scan after my lung CT. The nurse at Loyola has called 4 days to get a call back (24-48 hrs. Per Oak St. Hlth.)so that they can schedule the test for cancer. Still no reply. I went into the office today to talk to someone, but all at luch abd waiting for call back. A person has to constantly follow up to get things done. This is THEIR job. I am SO disappointed in them and will have try to find a doctor (primary) elsewhere. These days it's not so easy.

This outfit hires inidan scammers who call American citizens - including numbers on the Do Not Call List - to convince them to use this "service". Apparently, they think that hiring criminals to do their dirty work makes them immune... Wouldn't trust them with a shovel.

no follow up I went to them on October 30 .I've called twice because I had two different x-rays done. I had blood work done. No follow up now. I'm waiting for another callback but you know they're not gonna call me back. I am not gonna go with them anymore. They haven't gotten good reviews I'm going back to my doctor.

What happened to Oak Street Health? I am not sure, but as a patient, it isn't good. If you do get sick, no doctor calls you back anymore. I was scheduled for an appointment at 11AM today. Transportation was scheduled to arrive at 1040AM. I confirmed this appointment and ride by phone twice and once by text. No one called to say my ride was coming, no text message either. I called the local number for OSH, but went to the Call Center. Everyone at the Call Center is polite and understanding, but they too are unable to reach the local OSH. An urgent message was sent to my Care Team and I will receive a call ASAP. Still waiting, I'm now over 15 minutes late for my scheduled appointment and I am still waiting for somebody to notice. This is the 2nd time within the last month. I just received a call and was told a Lyft was supposed to pick me up. My appointment was rescheduled for another day.

And I’m being nice I’m writing this because I saw a marketing ad walked in for so I thought appt they wanted my insurance I waited, thinking for the Dr well was brought to another office to talk again about insurance I had Medicare and Medicaid which always covered it before oh no they preceded to tell me that they accept Medicare but they send the bill to me and then I am responsible to make sure bill is paid even though I have no copay so I’ve been sick lately knowing I would forget ,Any other Dr I had before do there own billing something was up they wanted chk or mo. I told the rep I wasn’t interested again not good enough she tried keeping me and family member in the room. I became very angry and said get out of my way. I can’t speak for other locations but this happened in Pa . So beware!