Nuvio RecoveryReviews of nuviorecovery.com

Response from Nuvio RecoveryJun 4, 2026

Hi Debbie, Thank you so much for sharing your experience! We know shipping to remote locations can sometimes take a little longer, so we truly appreciate your patience. We're thrilled to hear that the product has lived up to your expectations and that you're loving it! We also appreciate your feedback about the chair size. It's great to hear that you were able to customize the setup with your own chair and make it work perfectly for you. Thank you again for your support, and we're delighted you're enjoying your experience with your Nuvio sauna!

Response from Nuvio RecoveryJun 4, 2026

Hi Heather, Thank you for taking the time to share your experience. We're delighted to hear that our support team was able to resolve your issue quickly and effectively. We understand that different customers have different preferences when it comes to support channels, and we're glad that our email support provided the clear communication and timely assistance you needed. Providing responsive, helpful service is always our goal, and we're pleased to hear that our team delivered on that promise. Thank you again for your kind words and support!

Response from Nuvio RecoveryJun 4, 2026

Hi there, We're sorry to hear about your experience and understand how disappointing it must have been to receive a product that did not function as expected on first use. We appreciate your feedback regarding both the product and the resolution options offered. Our goal is always to help customers get a working device as quickly as possible, but we understand that this may not have aligned with your expectations in this situation. We would welcome the opportunity to review your case further. Please reach out to us directly with your order details so our team can investigate and ensure all available options have been properly explored. Best, Nuvio

Response from Nuvio RecoveryJun 4, 2026

Hi there, We're sorry to hear about your experience and understand how frustrating it must be to be waiting for a resolution for this length of time. Providing clear communication and timely support is very important to us, and we regret that we have not met your expectations in this case. We would appreciate the opportunity to review your situation further and understand where the delays occurred. Please reach out to us directly with your order details so we can investigate your case with our team and work toward a resolution. Best, Nuvio