Nuvio RecoveryReviews of nuviorecovery.com

Ordered in June, set up in July, wasn't working properly. Water temp higher then display so it wouldn't cool. Contacted Nuvio Aug 17th and have been emailing videos showing not working. Shut it down now they want a other video so I set back up to show water was flowing thru to find that it won't even turn on now.

order #11812 The Order number is 11812, looks like you are more responsive here than via email or your website. So please provide me with a proper solution of this issue. Also, I would appreciate if you show my review that I left on your website and another social media, not deleting or blocking them. As you post on your website that "you believe in the power of transparency"! Thank you

I used to buy bags of ice (LOTS of bags of ice) to create ice baths; a lot of work and not effective...the ice melts so fast. Not anymore! NOW I do an effective COLD PLUNGE DAILY with my Nuvio chiller, and no lugging ice bags. I set the cooler before I go to bed, and it's ready for me when I wake up at about 55 degrees (I'm in AZ, so the temp starts at 90 degrees.) The customer service team has been highly responsive when I have questions, and they are here for me! I am eternally grateful for the money I am saving coupled with the convenience of creating a custom ice bath for myself in my own home every day! What a luxury! Thank you Nuvio. Great product, great customer service!

Doesn’t do what they claim. 2-3 hours to chill to temp, more like 3-4 days! They don’t return/refund unless in original packaging unused. I won a PayPal resolution case for a refund but had to ship to Ireland-3k. So that’s their loop hole, don’t buy, go w a used freezer. F nuvio!

Purchased the chiller and pod but only received the chiller. After contacting company with no results i asked to return and they said its nit eligible. Unused in box and not complete!!! How is that not eligible for return? Still fighting to get refund. Do not reccomend them.

I was excited to use this. It worked for 3 days and then stopped. I’ve done all the trouble shooting in the manual and it’s broken. The company doesn’t have a phone line that actually works.

do not buy from there. they will never refund you even if the product is defective. customer service stop replaying to e mail once i asked for refund and told them i dont want to deal with them anymore. wont cool below 70 and take HOURSSSSSS to do so. worst money spent, be aware of this company. was missing filter, arrived late, but seriously i think all the reviews are fake and or people live in really cold areas where the water is and weather is already cold. bad company bad customer service

The product doesn't function. The chiller is advertised to lower water temperature to 37 degrees. After three hours of chilling, it wasn't able to reduce the temperature to below 65 degrees. When I contacted the company, they said that the product had been opened and therefore they would not honor their posted refund policy. This appears to be a predatory scam.