ELIZABETH G.
Omega is disappointing.
Omega is the most disappointing counselor I have had in any school for any level of education. I decided to come back to complete my Masters/ Credential and she told me I needed a petition. I was told this would take 4-6 weeks to complete, so I wrote in my statement and I waited. This all started at the beginning of August after having a lot of communication in July. After 7 weeks, I tried reaching out to her via phone and email with no response. Again after 8, then again at 9. No communication or response from her. I finally get ahold of someone else and it turns out I didn't even need to petition my classes, so I wasted almost three months between July and the first week of October waiting for her to respond to me with next steps. What an absolute disappointment, and she still has not had the respect or courtesy to call me back. I FINALLY have another counselor after asking several times and so far, the experience has been better. But why is Omega a supervisor? Why is she a counselor at all? She is not fit for this job and I am so sad for anyone that has to deal with her.
Response from National UniversityOct 17, 2022
Thank you for taking the time to give us this feedback Elizabeth. We are sorry to hear about your experience regarding advisor communication. We have passed along this information and would be happy to talk further. Please contact Sandra Franco, director of student and financial advising, at [email protected] or 619-455-1400 if you would like to discuss this further.



