Faith B.
Thank you
Originally I rated it one due to the frustration and confusion I felt by the miscommunication from advisors. With that being said, I changed it due to my positive interactions with Mitzi and Michael. They were extremely helpful with clearing the confusion. They also acknowledged that what happened is valid. So thank you for regaining my trust.
Response from National UniversityAug 6, 2026
Hi Faith, thank you for taking the time to share this update. We’re so happy to hear that you were able to receive the support needed to help resolve your concerns and provide greater clarity. If you need any additional assistance, please feel free to reach out to your Advising Director for support. Thank you again for bringing this to our attention, and we appreciate the opportunity to support you.



