National UniversityReviews of nu.edu

If you call someone 17 times a day for two weeks straight and they don’t answer and block the number each and every time you call, you could surmise that a person is not interested. Please stop calling and texting me. It’s harassment at this point.

I've experienced several ongoing issues with the university's learning management system and dissertation review process that have made progressing through the doctoral program unnecessarily frustrating. The LMS repeatedly appears to lose submitted files. Even when the system indicates that a document has been successfully submitted, the file sometimes disappears when I return to review it. I've also received multiple notifications stating that I'm not attending class, despite actively participating and submitting coursework. The dissertation feedback process is equally concerning. Chairs frequently take an excessive amount of time to provide feedback, and in some cases, the reviews appear incomplete. Rather than evaluating the dissertation as a whole, feedback sometimes focuses on a minor typo or formatting issue without addressing the substantive content of the research. The structure of the courses compounds these problems. With 15-week terms, students may receive only two or three meaningful revision reviews during an entire course. This creates significant delays in dissertation progress and raises concerns about whether the process is designed to support timely completion. Collectively, these issues suggest serious opportunities for improvement in the university's technology infrastructure, faculty responsiveness, dissertation review practices, and overall doctoral student experience. At the doctoral level, students should reasonably expect reliable technology, substantive academic feedback, clear communication, and a review process that supports steady progress toward degree completion. Unfortunately, my experience has often fallen short of those expectations.

I did everything they asked of me to start class in October. Admissions and Enrollment communication has been non-existent with broken promises of follow-up calls. Now I doubt I will start in November. I took long consideration on going back to school after 40+ years to deal with this incompetence is so deflating. I think I'll look into other schools.

The degree is useless. This university should be investigated by the Department of Education. Do not attend this university. You have been warned. Their financial aid department is so incompetent. One time, they sent me tens of thousands of dollars in student loans by mistake and begged me to pay it back after I told them about the error. And when they don't disburse in a timely manner, they will get frustrated with you and treat you with attitude when you ask about it. The course materials are outdated, and the instructors are nothing but graders. They don't even try to establish a professional relationship with you or get to know you as a student. Very problematic if you are in a PHD program. The instructor one-on-one model BS is a scam. They are glorified graders and they don't even provide insight or value to the courses they teach, they just grade papers with little to no feedback. I want National University to be included in the Borrowers Defense Program as the degree is absolutely useless and it's considered a joke both in and outside of academia. All of these programs are nothing more than a student loan money grab. I am willing to testify against them before Congress and speak to the media about their fraudulent ways.

I wish I could give this school no stars! This is the worse experience ever. Been here a year and finished 6 classes and no financial aid dispurseded. Now I'm ending my class for this term and don't have my next class. Have left several emails and voicemails for my advisor and no answer. I really want to transfer but I can't get anyone on the phone to get transfer information .I wish I would have never enrolled here. I see in the student aid website and my loans were dispurseded to the school. But they are holding our money creating a high balance. Don't waste time starting at this school. Save the stress and headache.

I am a current MBA student with two courses left until completion who is an active duty Marine. My experience with this school has been subpar, to say the least. The academic advisors are unresponsive. Their "military support" is non-existent. They transitioned to a new system and did a terrible job informing students. After this transition, they've continue to attempt to charge me full tuition cost even though I rate the military reduced cost. They do not process approve TA in a timely manner and have missed TA vouchers for previous courses. You cannot contact leadership in any office because they will not provide you their information. If you are active duty military or affiliated in any way, DO NOT GO TO THIS SCHOOL! The discounted TA is not worth the pain you will likely experience. EDIT/Update 10/22/26: I reached out to the NU representative they provided in their response, and their team still outright IGNORES my emails and requests to correct my financial situation. Again, if you are military or value your hard-earned finances, do NOT ATTEND THIS SCHOOL.

After I thought I carefully chose a good online college.... I started class in July, and now I am getting the run around about my financial aid package. After reading all these reviews, sounds like students are being told the same as I was told, "delay in the system", looks like this has been going on for over a year!!?? Sounds like an investigation needs to happen, especially after reading all these comments. I wish I had saw all this before enrolling and made a better choice of school! Add on after NU response: I received a generic email saying the same thing, its being processed and referral to a "hardship" program. Thats not what I asked for, I filed for FASFA and got grants etc. The school was communicating effectively until they received money from the government but yet to disperse it to me properly. Ridiculous and sad!

⭐ 1/5 — My Experience With National University I am extremely disappointed with my experience with National University, particularly when it comes to financial aid, communication, and the handling of my graduation process. I completed my final course on June 28, 2026. However, months later, I am still trying to get clear answers regarding my financial aid disbursements and graduation status. My financial aid issues have been going on for months. My financial aid packaging was completed in April, yet I have been waiting on three disbursements/refunds that I have repeatedly contacted the university about. I have sent multiple emails, followed up, waited weeks at a time, and repeatedly asked one simple question: When will my funds actually be disbursed? At one point, I was told that the necessary authorization had been completed, but I still was not given a clear disbursement date. I have explained that I am experiencing financial hardship and need these funds, yet the communication has continued to be inconsistent and extremely frustrating. What has made the situation worse is that I have already completed my degree requirements. My final class ended June 28. I have even received information regarding the November Grad Walk, yet I am still trying to get clarification about my official degree conferral and why my student status continues to show “Attending.” At this point, I should not have to continuously chase different departments for basic information about my own education, graduation status, diploma, and financial aid. I worked extremely hard to earn this degree. Completing graduate school should have been an exciting accomplishment, but instead, a significant portion of this experience has been overshadowed by administrative issues and the stress of trying to get someone to provide clear answers. I understand that universities have large numbers of students, system changes happen, and processing can take time. What I do not understand is going weeks without meaningful communication after repeatedly reaching out. Students deserve transparency, accurate timelines, and responses to legitimate questions—especially when thousands of dollars and the completion of their degrees are involved. I am proud of myself for completing my program, but I am extremely disappointed in how National University has handled the administrative side of my experience. If you are considering National University, I strongly encourage you to stay on top of your financial aid, save every email and document, keep records of every conversation, and regularly check your student account and graduation status. My experience has taught me that you may have to advocate for yourself repeatedly to get answers. I sincerely hope National University improves its communication and processes because students should be able to celebrate completing their education without having to spend months fighting for answers about their money, graduation status, and diploma.