NOVICAReviews of novica.com

I absolutely love this company!!! I'm covered in bracelets and rings from this company that I wear daily!!!! They are study and hold up very well!!

I was counting on getting a beautiful handmade teak spoon. What I got could not have been picked from an uglier piece of wood. The bowl of the spoon is made from a tree that had a huge, ugly knot that takes up most of the bowl. I can't return it, as I have already conditioned the wood in the hopes the knot would improve. Instead it just got worse. I'll just use it until I can find a wood spoon I finally like, which has proven to be difficult. I'm just terribly disappointed right now. Edit: I was promptly contacted by NOVICA about my negative review. I was offered either a refund or replacement. Assuming since I conditioned the spoons and they couldn't be returned, I gave the old ones to my mother and ordered new ones. I chose to just wait for the new spoons to see how they looked. I was delighted, of course. I couldn't be happier with the new set. I just wish I could leave pictures, because words couldn't possibly do it justice. The old, hideous spoon must have just been a glitch.

I just received a beautiful sweater by a Peruvian artisan earlier than I expected. It is good quality and exactly as shown in the catalogue. I am delighted with my purchase and its prompt delivery.

The item I ordered said it was backordered, but I received it very quickly. The bracelet is perfect in every way, beautiful, very comfortable to wear and even prettier than shown in the website. I hope to order other products from this artist.

While ordering on their website, I could not get the promo codes to apply to my order. There are 3 promos listed: $10.00/off $15Off and free shipping listed on the catalog i got in the mail. I called customer service and left my phone#. No call back from them in 3hrs! I will not purchase from NOVICA again!!!

I am delighted with the handmade jewelry I purchased from Novica.com. The quality of the products is exceptional and I love supporting their artisans. I also experienced great customer service when one of my orders was lost. The representative ensured to keep me updated along the way and resolved the issue promptly. I highly recommend Novica for their unique and beautiful handmade products.

First let me say it makes me feel good that I'm buying handmade goods from artistians all over the globe. Everything I've recieved is so beautiful and well made. I recently needed to contact there customer service in which there service team was so friendly very helpful and informative. I will definitely be shopping at this site much more in the near future.

This is my absolute favorite place to buy things for myself and friends/family! I feel good about my purchases knowing I am supporting and not exploiting artisans around the world. They do put a lot of wrapping, but that is expected due to these hand made goods shipping from around the world, but its so amazing and special when friends open their gifts and see the little note they put inside that talks about the artisan or piece. The artisan even usually includes a little hand written thank you card.