Bo
Great overall
Great overall
Response from Noun NaturalsJun 9, 2026
Glad you are enjoying the best natural products

At Noun Naturals, we take pride in being one of the world’s leading manufacturers of natural and organic hair care products. Our mission is simple: to create the highest-quality products that meet the rigorous ISO 16128 standards for natural and naturally derived ingredients. We believe in transparency, quality, and offering our customers the best in natural hair care.If you've experienced any issues with your order in the last three months, please reach out directly to [email protected], and our dedicated team will make it right. We're here to ensure every experience with Noun Naturals is nothing short of amazing!Thank you for being part of our journey. We truly appreciate your support!Noun Naturals – Elevating Natural Hair Care, One Bottle at a Time
Noun Naturals (nounnaturals.com) has 200 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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200 approved reviews, newest moderated first
Bo
Great overall
Response from Noun NaturalsJun 9, 2026
Glad you are enjoying the best natural products
customer
shampoo cleansed veryy good conditioner was verrrrry good at what a conditioner was suppose to do, texture powder was out of this world suuuper awesome. ONLY downside was i waited over 1+ month for my package, but ignoring that it was awesome in every way. Do really wish it came in sooner, but other than that it was awesome. Completely unbiased and had zero expectations and no glaze.
Response from Noun NaturalsJun 9, 2026
Hi Andrew, Thank you for the incredible review. We're thrilled to hear you enjoyed the Shampoo, Conditioner, and Texture Powder, and that they exceeded your expectations. We also appreciate your patience regarding the shipping delay. At the time, we experienced an unexpected surge in demand that temporarily extended fulfillment times. The good news is that those issues have been resolved, and we're now back to our standard shipping timelines of 3-5 business days within the US and 7-14 business days for most international orders. As a thank you for your patience, we'd love to offer you a $30 store credit. Just reach out to our support team with your order details and we'll get that taken care of for you. Thanks again for your support and for giving Noun Naturals a try.
isaac R.
I was a little unsure at first because of the long delivery time but it is definitely worth waiting. It was the best shampoo+conditioner I’ve tried and first one that didn’t make my hair frizzy after using.
Response from Noun NaturalsMay 26, 2026
Appreaciate it Isaac! Thank you for the kind words and im glad the shampoo and conditioner is keeping your frizz controlled!!
joseph N.
Noun has been something I’ve wanted to try for awhile now. This is one of the best products ive seen in awhile. The owner is really kind, websites easy to use, fast shipping, and overall great products! I plan on buying the shampoo and conditioner next.
Response from Noun NaturalsJun 9, 2026
Hi Joseph, Thank you so much for the kind words and for giving Noun Naturals a try. We love hearing from new customers, and we're excited to have you as part of the Noun community. It means a lot to hear that you've enjoyed the products, found the website easy to use, and had a great experience overall. We also truly appreciate your generous comments about our founder and the team behind the brand. Everyone here works hard to create natural products that genuinely outperform expectations.
Gegham D.
I ordered a week ago and they haven’t even confirmed my order
Response from Noun NaturalsJun 9, 2026
Thank you for your feedback. After reviewing your order, we can confirm that it was shipped approximately two days after it was placed through Amazon's international fulfillment network. An order confirmation and shipping information were provided at that time. As this is an international shipment, delivery times are typically between 7-14 business days depending on the destination country and local customs processing. We understand waiting for an international order can be frustrating, but your order was dispatched promptly and is currently in transit. If you'd like an updated tracking status, please contact our support team and we'll be happy to assist.
Volcanic Plasma P.
Here I am again and I sent an email to Steven again from customer service wondering if the delivery was gonna be today and he responded once again in 4 minutes! Don’t think I ever had a customer support team like this. Thank you!
Response from Noun NaturalsJun 9, 2026
We love Steven!
Heather D.
I have no idea how the product is as I have not yet received it and cannot track it without downloading another app because you do not provide a tracking number. You only give the option to download another app to give access to all of my information.
Response from Noun NaturalsJun 9, 2026
We're sorry for the confusion and hope everything has since been resolved. To clarify, you should never need to download an additional app to track your Noun Naturals order. Tracking information can be accessed directly through the shipping carrier's website, such as USPS, UPS, or FedEx, using the tracking details provided with your shipment. If you were prompted to download an app, it was likely the Shop app by Shopify, the platform that powers our store. While some customers choose to use it for order tracking, it is completely optional and not required to receive tracking updates. If you're still having trouble locating your tracking information, please reach out to our support team and we'll be happy to provide it directly and help however we can. The Noun Naturals Team
John ..
Place an order in February and it’s almost June and they still haven’t shipped my order yet. All I get is these lame excuses email form a guy name Steve promising shipping dates that are kept pushing back. Ridiculous.
Response from Noun NaturalsJun 9, 2026
We're sorry for the experience and want to provide some context. After reviewing your order, we discovered there was an issue with the original shipment during customs processing. Unfortunately, the package never successfully cleared customs and never made its way back to us, which created confusion and delays on our end. We should have identified the issue sooner, and we apologize for that. Once we confirmed what had happened, we immediately sent a replacement order, which was shipped approximately 14 days ago. Based on the transit time, it should have arrived by now or be very close to delivery. We understand your frustration and appreciate your patience throughout this process. If you have any questions regarding the replacement shipment, please contact our support team and we'll be happy to assist.