At Noun Naturals, we take pride in being one of the world’s leading manufacturers of natural and organic hair care products. Our mission is simple: to create the highest-quality products that meet the rigorous ISO 16128 standards for natural and naturally derived ingredients. We believe in transparency, quality, and offering our customers the best in natural hair care.If you've experienced any issues with your order in the last three months, please reach out directly to [email protected], and our dedicated team will make it right. We're here to ensure every experience with Noun Naturals is nothing short of amazing!Thank you for being part of our journey. We truly appreciate your support!Noun Naturals – Elevating Natural Hair Care, One Bottle at a Time
Noun Naturals (nounnaturals.com) has 200 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
nounnaturals.com
Website
nounnaturals.com
Category
Salons & Clinics
Location
Clifton, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Just got my stuff. I know they were delayed because of working on new products and manufacturing. But they were super communicative with me and letting me know what was going on. Can’t wait for their new products to get released.
Response from Noun NaturalsJun 15, 2026
Hey Leda, really appreciate you saying that. I know the delay wasn’t ideal, so it means a lot that you recognized the communication and what we’ve been working on behind the scenes. Excited for you to try what’s coming next.
NC
Nano C.
They SCAM their customers
I ordered something two months ago, and they've totally ghosted me despite my repeated attempts to contact them. Their social media is flooded with other people complaining about the same thing – no shipping and no answers. This company is a scam don't buy from them
Response from Noun NaturalsFeb 27, 2025
Hey! We sincerely apologize for the inconvenience you've experienced. Due to an unexpected supply chain issue, we received over 20,000 notifications in a short period, which may have caused your support ticket to be accidentally marked as resolved. We did our best to notify all our customers via email and SMS, but it appears we missed connecting with you directly—our sincerest apologies for that.
We’ve been in business for over 8 years and truly value our customers' trust. While hiccups can happen, we are committed to making things right. Our supply chain issues have been fully resolved, and our team is ready to assist you.
Please reach out to us directly at [email protected], and we'll prioritize resolving your order. Thank you for your patience, and we look forward to making this right for you!
M
M
Do not order from this company
Do not order from this company. It appears to be a fraudulent company. I ordered over three weeks ago. They have not responded to any emails asking about my order. There are many people whose reviews show they have experienced the same thing. I am going to report this company to the FTC (google report fraud FTC) If you live outside of the USA you can report them to econsumer.gov. The more people report them the less people get scammed.
Response from Noun NaturalsFeb 27, 2025
We sincerely apologize for the experience you've had. Due to an unexpected supply chain issue, we received over 20,000 notifications within a short period, which may have led to your support ticket being accidentally marked as resolved. While we sent out notifications via email and SMS to keep everyone informed, it’s clear we fell short in connecting with you directly—our sincerest apologies for that.
Noun Naturals has been around for over 8 years, and we’re grateful to have earned the trust of over 600,000 customers. Unfortunately, our new Trustpilot account does not display our previous reviews, which we know could help ease concerns during this temporary hiccup. Rest assured, our supply chain issues are fully resolved, and our team is here to help.
Please email us at [email protected], and we will make resolving your issue our top priority. Thank you for bringing this to our attention, and we appreciate your patience as we work to make this right.
TV
Tijn van den A.
Waardeloos
Bestelling na 1 maand nog steeds niet bezorgd. Contact/communicatie ook waardeloos
JU
Judith
Bestel hier nooit!
Begin december bestelling geplaatst voor de Kerst. Ik kreeg netjes bericht een week voor de feestdagen dat het heel druk was en dat ze hun best gingen doen om het voor de 25e te verzenden. Het is nu een maand geleden en heb nog steeds niets ontvangen en ze reageren ook niet meer. Noooooooooit iets kopen daar!!!!!
SR
Sonja R.
Don’t order anything from Noun…
Don’t order anything from Noun Naturals! You will never receive your order.
I have been waiting for more than a month and never received anything. They register the package with USP, so it looks like the package is on its way, but the package is never shipped. When you try to contact them, you only get an auto reply saying that they are very busy.
They promise you 30% discount, but all you get are scam text messages!
This is a fake company and you will loose your money if placing an order!
TC
tracey C.
ordered 24 nov and its 20 dec and still…
ordered 24 nov and its 20 dec and still waiting. ups tracking says its stuck in secure facility and i have messeaged, emailed and tried live chat to get hold of someone at noun naturals to sort this out but no luck at all.
do not order from this company
Response from Noun NaturalsFeb 27, 2025
We sincerely apologize for the delay and the frustration you've experienced. Due to a significant supply chain issue, our operations were a bit of a mess, and it’s clear this has impacted your order. We understand how disappointing it is to wait this long without clear communication—this is not the experience we want for our customers.
The good news is that our supply chain issues have now been fully resolved, and we are actively working to address any outstanding orders. Please email us directly at [email protected], and we’ll make it our priority to get your order moving and provide you with an accurate update.
We truly appreciate your patience and hope to make this right for you.
JC
Joshua C.
Delivery options seemed excellent 4-6…
Delivery options seemed excellent 4-6 buisness days I purchased Thursday 12/12/2024 it still hasn’t been shipped no updates just the original email after I paid €80 to say they received my order I seen on other social media platform other people having the same problem
Response from Noun NaturalsFeb 27, 2025
hey looks like we took care of it! Please reach out to us directly at [email protected], and we’ll make sure your order is prioritized. We truly appreciate your patience and understanding, and we’re grateful for the chance to make this right if we already did not
