Noun Naturals Reviews | Read Customer Reviews of nounnaturals.com

Noun Naturals Reviews | Read Customer Reviews of nounnaturals.com

Noun Naturals reviews

200 approved reviews, newest moderated first

Leandro M.
Apr 6, 2026
Disaster
Disaster! My order still hasn't been delivered after 3 months and customer service is unable to help.
Response from Noun NaturalsMay 20, 2026
Hi Leandro, I completely understand your frustration and I’m really sorry for the fulfillment delay. We’ve been experiencing challenges as we’ve grown, but we’re taking serious measures to make sure this does not continue happening. Your order has been canceled and the refund has been processed through Shopify on our end. I also sent screenshot proof to your email showing that the cancellation went through and the refund was issued. I apologize again for the experience here.
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Nick P.
Apr 3, 2026
Horrible shipping I ordered in January…
Horrible shipping I ordered in January its April and I still haven't got jt
Response from Noun NaturalsJun 9, 2026
We understand your frustration and appreciate the opportunity to clarify what happened. This order was canceled at your request before it was dispatched. Despite the cancellation, we still arranged for the order to be shipped to you at no charge as a gesture of goodwill. We always aim to accommodate our customers wherever possible, and in this case we honored your cancellation request while also ensuring you still received the product. If you have any questions regarding your order, please contact our support team and we'll be happy to help.
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Viktor S.
Mar 26, 2026
My go-to hair brand!
I’ve been using Noun Naturals for over a year now and they’ve become my go-to for hair care. The quality of their products is genuinely excellent — my hair feels healthier, stronger, and much easier to manage since I started using them. You can really tell they use high-quality ingredients, and everything I’ve tried has worked really well. The only slight downside I’ve experienced has been delivery, which hasn’t always been the quickest or most consistent. That said, it’s never been a major issue, and the quality of the products more than makes up for it. Overall, a great brand that I’ll continue to use and recommend to others looking to improve their hair care routine.
Response from Noun NaturalsMay 20, 2026
Thank you so much Viktor, I really appreciate the support and loyalty over the past year. I’m glad the products have become your go-to and that your hair has been feeling healthier, stronger, and easier to manage. I also completely hear you on the delivery side. We’ve been working through fulfillment challenges and are making serious improvements there, so the overall experience matches the quality of the products. Really appreciate you sticking with us and recommending the brand.
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dion
Mar 20, 2026
The Goat
I bought noun for the first time in Nov-Dec 2025 and here is what i think is good: Shampoo: cleanses Well (sometimes a little to much) helped with a dry scalp smells good is a bit to water the hole of the bottle is a little to big good lathering no dry Hair after wash, just a bit to flat Overall 8/10, they should fix the bottle. Conditioner: Smells good is creamy conditions well you dont need to much doesnt make hair frizzy or wierd 10/10, dont use to much. Support is Nice and helpful, they should fix their shipping problems!
Response from Noun NaturalsMay 20, 2026
Thank you so much Dion, I really appreciate the detailed feedback. I’m glad the shampoo, conditioner, and support experience were good overall. I completely hear you on the bottle and shipping issues, and those are things we’re actively working on improving. Also, we’ve already solved the watery shampoo issue, so the shampoo will have a thicker consistency very soon. Feedback like this genuinely helps us make the products and experience better.
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Hammza
Mar 19, 2026
Amazing products
Amazing products, this is my first time purchasing products from them and I have nothing but good things to say. The shampoo and conditioner do wonders for my hair and the oil keeps my hair healthy and smelling great. Exceptional customer service, I emailed regarding my order and got a reply surprisingly quickly and they were very helpful regarding my request. Will definitely be buying from them again
Response from Noun NaturalsMay 20, 2026
Thank you so much Hamza, I really appreciate it! I’m glad the shampoo, conditioner, and hair oil have been working well for you. It also means a lot to hear that our customer service was helpful and quick to respond. We truly appreciate your support and would love to have you order again.
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Marc L.
Mar 18, 2026
I ordered around February 4th and it is…
I ordered around February 4th and it is now march 17th still no order received and I have reached out to request a refund with no response
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Ryan J.
Mar 18, 2026
Been 1.5 months still no updates
Been 1.5 months still no updates on shipping or anything
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Aisha A.
Mar 15, 2026
I didn’t receive my order
I didn’t receive my order
Response from Noun NaturalsMay 20, 2026
Hi Aisha, I’m sorry for the confusion here. We’ve actually tried reaching out 3 times because the shipping address on the order does not include a house number, and we’re receiving an alert asking us to double verify the address before shipping. Please contact us back at [[email protected]](mailto:[email protected]) with the full shipping address so we can get this resolved. I’ll also be sending a follow up email directly.
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