Noun NaturalsReviews of nounnaturals.com

Response from Noun NaturalsJun 15, 2026

Hey Ayat, glad the Hair Oil was delivered safely to you aside from the shipping delays. Thank you for sticking with me and being so patient. We greatly appreicate it so much.

Response from Noun NaturalsMay 20, 2026

Hi Mustafa, I completely understand your frustration and I’m truly sorry for the delay with your order. We were transparent from the beginning that orders were delayed due to the fulfillment backlog, and we’ve been doing our best to get back to customers as quickly as possible. Once you let us know that you wanted your order canceled, we canceled it and issued the refund immediately. I apologize again for the experience, and we’re making serious adjustments to prevent this from happening moving forward.

Response from Noun NaturalsMay 20, 2026

Hey Abdullah, thank you so much for the review. I’m really happy to hear the shampoo cleans your hair well and that the conditioner leaves your hair feeling softer and more hydrated. We put a lot of care into making the products natural while still performing well, so I truly appreciate you noticing that.

Response from Noun NaturalsMar 2, 2026

Really appreciate you coming back for a second order. That’s the biggest compliment we can get. Glad you’re loving the new bottles and even more glad the shampoo and conditioner are delivering like that. We’ll keep raising the bar.

Response from Noun NaturalsMay 20, 2026

Hey Prakash, I’m really sorry for the delay with your order from January 4th. I completely understand the frustration with waiting that long, and I apologize for the experience. I’m really happy your order still made it to you, and I truly appreciate your patience and support.

Response from Noun NaturalsJan 12, 2026

Hi, this is Steven, Operations Manager at Noun Naturals. I really appreciate you taking the time to write this and I’m genuinely glad to hear you’ve been enjoying the hair and beard oils for the past two plus years. That loyalty means a lot. You’re also right about the last few months. We’ve been in a rebuilding phase, actively restructuring our supply chain so we can keep inventory on hand consistently while scaling at a much larger level. That kind of growth isn’t a one day turnaround and it has taken months of behind the scenes work to dial in the final details so we can move forward strategically and sustainably. On the communication side, I want to be clear that I personally check website inbox messages, emails, and TikTok inbox messages at least twice a day. Our standard response time is within 24 to 48 hours across all platforms, and we’re continuing to improve as volume increases. I appreciate your honesty and patience. We’re focused on making sure both the products and the experience live up to the standard you expect moving forward.