NorthStar Home is listed under Home Improvements in Orem, Utah.
NorthStar Home (northstarhome.com) has 384 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Arthur G.
I have only had NorthStar for a short time, but so far I am very pleased
Response from NorthStar HomeJul 13, 2016
Thank you for your great review, Arthur! We are very happy to hear you are pleased with your NorthStar system! We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.
New to N.
The sales person was not pushy and true to his word. The installers were quick, possibly a little too quick for us to understand all of the ways our new system connected with the door lock and the thermostat. We had a $300 call to an A/C person out over the next weekend because our unit did not turn on with the new thermostat. After that, we needed to tweak our settings and with one call, we had the system exactly the way we wanted it. All that said, we like and trust the new system and monitoring more what we had before and recommend NorthStar highly.
Response from NorthStar HomeJul 13, 2016
Thank you for your review! We are very happy to hear you were able to get everything working with your thermostat! If you need any more assistance please give our Tech Support team a call at (800)775-7827. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.
Eddie S.
NorthStar's team of experts made our decision to get a home security system easy and painless. I would recommend them to anyone!
Response from NorthStar HomeJul 13, 2016
Thank you for your great review, Eddie! We are very happy to hear you are getting great service! We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.
Rebecca D.
I think this is a great service company. I had a competitor and it seemed to take forever to answer any alarm. I especially like seeing who is at my door with the doorbell camera. Also being able to lock or unlock from my phone. And this company is less expensive than the old was was for very similar products.
Response from NorthStar HomeJul 13, 2016
Thank you for your great review, Rebecca! We are very happy to hear you are enjoying your doorbell camera and NorthStar Connect app! We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.
Mandy Z.
We are enjoying our security system although we still continue to have some technical difficulties with our sky bell front door doorbell (Tends to lag in motion detection, And doorbell sound seems to stick when being rung)
Response from NorthStar HomeJul 13, 2016
Thank you for the feedback, Mandy! We want to make sure your doorbell camera is working correctly! Please reach out to our Tech Support team at (800)775-7827 and they will help you in any way they can.
Francis B.
Outstanding service and customer support. Strongly recommend them to anyone looking for an affordable home security system that is simply to use and understand.
Response from NorthStar HomeJul 13, 2016
Thank you for your great review, Francis! We are very happy to hear you have been getting the service you deserve! We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.
Sara H.
This has been the far most best experience I have ever had getting an alarm insulation being put in my house. Representative was very Knowledgeable and informational about his equipment. The installer was amazingly quick; a speedy install which was amazing how fast it was done thank you.
Response from NorthStar HomeJul 13, 2016
Thank you for your great review, Sara! We are very happy to hear you have had a great experience! We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.
Cynthia V.
Great respectful Door Represnatives that came to my door to offer me the security system, I was iffy about it at first thinking it wasn't a real company but he made me realize you guys were with verifying to me his badge and letting me know they were a company and not a door to door scam . They right away set up my security system in minutes and I started feeling my house was secure in minutes !! So far I love it thank you Northstar !!
Response from NorthStar HomeJul 13, 2016
Thank you for your great review, Cynthia! We are very happy to hear you are loving your NorthStar system! We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.
