Nordic KnotsNordic Knots was founded on the Scandinavian tradition of functional design with a minimalist aesthetic. That's why we use only high-quality materials that put timeless Scandinavian design in focus, as well as ethical production practices, to create great rugs and curtains that last. It sounds simple, but we know it’s not easy to find rugs and curtains that look right, feel right, and are made right.
Nordic Knots (nordicknots.com) has 619 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing619 approved reviews, newest moderated first
Marianne
Melissa in customer service at Nordic Knots was so lovely to work with. She was quick to respond, helpful, and even advised on my space when I sent photos. She also was nice enough to apply a Black Friday discount to a rug I purchased after the fact since the original one didn't fit in my space. She was incredibly friendly and made me want to order from Nordic Knots again. The quality of the rug is also amazing - you really get what you pay for.
Francesca T.
Unbelievable customer service!! Special thanks to Leonora for all her help.
Anna Katarina S.
My Nordic Knots rug gives the room character. It’s soft, it’s special and has a neat design
Lynda C.
Top quality wool and beautiful modern designs. Great service and quick delivery with great updates on times. So pleased with the rug I bought about 2 months ago… I just ordered another!. Staff very helpful too with great communication. Definitely recommend!
Sheila
I requested a couple of samples to see if the colours were suitable for my room. The website is very user-friendly, and it was a simple process. When the samples arrived, beautifully packed, the colours were not quite right for my room, and I did not buy a rug on that occasion. I should like to thank Leonora for her superb customer service - prompt, efficient and polite.
Ettore P.
The products are amazing and the customer care even better. I had some problem during the checkout and they really helped me throughtout the whole process and in the most efficient and kind way.
Milan
Unique high-quality carpets made of exclusive materials and precious hand work. I ordered a carpet and discovered a very small dirt on it which probably as more or less normal appearance as carpet was made of natural materials. I made a complaint and immediately get support from Nordic Knots resulting in delivery of new carpet without any extra fees. THANK you, Leonora and Nordic Knots team.
Maryam
Love the rug and its a decent price point but after two years I've noticed it's not holding up as much as my other (more traditional, more expensive) rugs. Every few inches a spot on the rug is shedding and looks worn out. Socks and clothing items get stuck to it very easily so I have to vacuum it fairly regularly.
Response from Nordic KnotsNov 10, 2022
Hi Maryam, Thank you for sharing your feedback with us! I’m so happy to hear how much you love your rug. Our rugs are made to last, we value great quality materials over fast trends and I’m sorry to hear that your rug has not held up to our expectations. Please send us an email with your order number and a photo of your rug to [email protected] so we can make sure that you are 100% happy with the rug you have chosen for your home. Kindly, Johanna, Fulfillment Operations Specialist
