NOMATICReviews of nomatic.com

I ordered the Travel Pack. The website claimed that the order is processed in one business day. My credit card was charged immediately. More than a week has passed and I still have not received any shipment update. My last three e mails to Customer Service have not even been answered as I asked Nomatic to cancel my order and issue an immediate refund. From my experience I am inclined to say that the company is involved in fraudulent business practices where they grab your money and then disappear.

The nomatic customer service team is amazing and very responsive. They are quick to answer any questions and the live feature is great. Specifically Cam B was of great assistance with my inquires and I appreciate it very much. It goes without saying that their product quality also matches their great customer service quality.

This bag is everything I wanted in a travel bag. Great storage and compartments keep everything organized. Superb quality. Worth the wait.

I ordered the Travel backpack for my son...and now my husband wants one and so do I! The quality and profile of this Travel backpack is awesome. The material is very soft and the space inside for the laptop and other electronics, is excellent. Lets not forget the glasses case. I was impressed with all the details of this item. Also, it arrived well protected in the box. I see two more backpacks in our future...love Nomatic

I have loved Nomatic products since their Kickstarter program! I have purchased so many of their products and I always keep my eyes open for more. Their products are well designed and always of high quality. I have never had any issues with customer service or a lack in product satisfaction. I have their everyday backpack, their 40L bag, Rolling carry on luggage, their tech case, and the more I travel, the more I want! Their elegant sleek design is fantastic, and it never ceases to catch eyes when out and about using their products!

Terrible customer service. Very slow to respond or no reply back. I ordered a Travel Pack that shows fulfilled with a UPS tracking number for over a week and when I check UPS still only shows the label created with no updates. Email customer service since you can not call anyone there and they take days to reach back to me only to tell me that they shipped it USPS. Log back on to my account to check the tracking number and still only shows the UPS tracking number with no updates. Terrible customer service. I was planning on buying a carry-on from them but will not be giving them any more of my business. Due to lack of customer service. I will send the extra money on a Tumi or Travel Pro.

I really didn’t expect this company to receive a 1 star review but here we are. I ordered the camera bag on Sept 10th after much thought and after following Peter McKinnon for years and growing to respect him and his recommendations, so I figured if he chose to work with this company it must be reputable and it must be a great backpack. Well, it has now been almost a month going back and forth with Cam B. (Camera Bag?) from customer service and I have yet to receive a shipping notification for my bag. The email responses seem quite generic and have been basically the same every time, which makes me question if I’m even talking to a real person or it’s an automated response. I’ve also read lots of reviews having the same problem as me and have decided to request a refund. I truly hope the refund process is not as painstaking as it has been for others and that I get my money back. I am so disappointed that I trusted this very popular influencer in my industry and that he tricked me into purchasing what is probably a very overpriced bag from a very sketchy company.

So soft, so comfy, and the fact that the mask tightens in _front_ of the mask instead of behind the ears is amazing. All other adjustable masks hurt my ears, this is the only one that doesn't because the tightener doesn't touch your ears/face. It's brilliant.