NOMATICReviews of nomatic.com

Be far one of the best customer support I've ever dealt with. Super responsive and accommodating, even when I gave them the wrong address by mistake.

Honest one of the best companies to work with! Had a shipping problem and they got on it right away <3 Amazing customer service aka Brie ;) please give her a raise as she was incredibly helpful. Bonus: The quality and design are through the room!!! So happy to have the backpack and other accessories with it :) HUGE FAN!! Don't hesitate just buy 100%

As we all know, somebody is most likely to leave a review if they're super happy or super mad with a company. This is a happy one. I bought a 40L travel bag back in April 2017 from Indiegogo and it was, thankfully, fulfilled and delivered as promised. It's now the end of 2021 and I've had my first issue with the bag (more on that in a bit). I travel frequently for work (often 2-3 round trip domestic flights per month) and this bag has been my faithful companion. Love the layout, the pockets, the amount of space. Some clever packing tricks will allow you to pack a week's worth of clothes, toiletries, headphones, laptop, chargers and cables, travel documents, sunglasses, keys, etc, all in a carry-on sized bag. When fully packed it doesn't stow under the airline seats very well but it will definitely fit in the overhead bins, even on smaller planes like American Eagle and others. The main reason I'm leaving this review is because the issue I had was with the outer pocket zippers popping off due to a broken zipper tooth. Contacted Nomatic and they said it has a lifetime warranty. Tried to fill out the claim form but didn't have my original purchase information. They looked it up and sent it to me. Assuming all goes well with the rest of the claim and repair/replacement, I have to say that the speed and high level of customer support is praise-worthy. I don't even get this high level of support as a Hilton Diamond member. Most people don't travel as often as I do so I'd say the chances of breaking one of their bags for you is much lower than it was for me. Hopefully you never need to utilize the customer support service, but I'm happy to report that if you do, you'll be pleased with the outcome.

Zipper Issues Resolved with Bag Replacements Nomatic travel pack was gift from spouse to help with my 30% of time on international work travel. I live the concept, features, and functionality of the Nomatic Travel Pak. Although I have had the zipper stitching come apart on my on two previous bags, each time they honored their lifetime warranty and provided replacement bag within a couple of weeks. The commitment to customers and travelers is greatly appreciated.

Bottom line: These guys are great! Both product and service! I travel a lot. Maybe 100 days a year so my travel gear is important to me. I've got their travel backpack and it's really well designed and super sturdy. I was in the middle of a month long trip once and had a minor issue. They responded right away and really backed up their product. Great people!

I've owned a Nomatic backpack for 4 years, use it every day, and love it! I'm a pretty chill dude but was surprised by how much stress was in my life before I got a Nomatic backpack. Before Nomatic, whenever I needed to pack stuff up it would never quite fit easily (medium/long trips). I guess I just accepted a baseline of anxiety that suddenly went away with the Nomatic backpack. In so many situations too. It's a life thing. Not a trip thing. I originally got one of their super older products that lasted me 3 years until one of the smaller zippers broke (keep reading). The other main zippers would have lasted another 10 years. I reached out and filed a warranty claim and they sent me a new one that happened to be the revised upgraded version with all YKK zippers. They fixed this issue years ago. They didn't have to send me the better backpack and the warranty gave them rights not to, but they stand behind their products. I'm so glad that they've been able to scale up their company and still maintain the vision of what made them. Great people. Honest company. I'll probably be using their products 50 years from now.

My experience with Nomatic has always been a great one! I have the Peter McKinnon and Nomatic Travel Camera Lineup and I am very excited to be receiving their Everyday Camera Lineup because I am a Kickstarter Backer. Nomatic is a great company and hopefully I could work with them and launch my own set of suitcases or something.

i've been using a nomatic messenger bag for over 3 years now, and i must say hands down it is the best bag for my everyday business use and carrying around my laptop I've used period i had a couple of issues with a broken zipper which the nomatic team quickly jumped on and help resolve through their lifetime warranty straight away by sending me a whole new bag, i am absolutely amazed and so grateful, thank you nomatic :D