nolaninterior.comNolan Interior is a bootstrapped e-commerce company revolutionizing the market for sofa covers. We designed our covers to empower families to embrace life's messiness while maintaining a comfortable, safe, and beautiful home. They are easy to install, machine washable, offering an affordable, stylish and convenient solution for families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions committed to create and provide products that make homes safer and your everyday lives easier. It’s an exciting time here at Nolan Interior.
nolaninterior.com (nolaninterior.com) has 312 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
you are the best i love it so much produce your art is so beautiful 🤩👏👏
Response from nolaninterior.comAug 18, 2026
Thank you so much for your amazing feedback! 🤩 We’re absolutely thrilled to hear that you love our products and appreciate the beauty of our designs. Your kind words truly mean a lot to our team! ❤️👏
Melissa
I ordered sofa covers with Nolan Interior on July 12th and up to today, they still even haven't been shipped! While the status of this article on the website was and still is 'in stock: ready to ship'. Biggest lie ever. The tracking status of my order is still - after a month! - "Shipment information received" and hasn't moved for a month now. Definitely feels like a scam. E-maild the company on Tuesday, but still no answer. Don't buy here.
Response from nolaninterior.comAug 11, 2026
Hi Melissa, Thank you for bringing this to our attention. We’re sorry to hear about your experience. We checked our system, but unfortunately, we’re unable to locate an order under the name Melissa. To help us investigate this further and provide you with an update, please send our team an email at [email protected] or contact us through our social media pages with your order number and the email address used when placing the order. We also want to clarify that our customer service team closely monitors all emails and social media messages, and our goal is to respond to every inquiry within 24 hours. It would therefore be unusual for a message to remain unanswered. If you haven’t received a response, it’s possible that your email or message may not have reached our team. Once we have your order details, we’ll be happy to look into the shipment status and assist you accordingly. We look forward to hearing from you and resolving this for you. Nolan Interior Team
customer
I had multiple questions about sizes and was unsure of how to proceed. Thanks for the help with the wedge.
Response from nolaninterior.comAug 18, 2026
Thank you so much for your review! 😊 We’re glad we could help answer your sizing questions and make the process easier for you, especially with the wedge. We truly appreciate your trust and kind feedback! ❤️
JoAnne
These are a must try!! They are so soft. You can change the look of your couch for a lot less money. Our couch looks brand new. You can change the color to match whatever you want. Customer service is wonderful to work with.
Response from nolaninterior.comAug 18, 2026
Thank you so much for your amazing feedback! 🥰 We’re thrilled to hear that you love the softness of the covers and that they gave your couch a fresh, brand-new look! It’s wonderful to know that you’re enjoying the flexibility to change the color and refresh your space without spending a fortune. ❤️ And thank you for your kind words about our customer service team! We truly appreciate your recommendation and support! ✨
Jeanne
This is my second time ordering sofa covers and this company does not disappoint. From responsive online customer service to helping you figure out sizing, the service and the value can't be beat. I received answers within minutes of emailing them. I highly recommend the company and product!
Response from nolaninterior.comAug 18, 2026
Thank you so much for your wonderful review and for choosing us for your second order! 🥰 We’re delighted to hear that our customer service team could assist you with sizing and provide quick, helpful support. Your kind words and recommendation truly mean so much to us! ❤️ We’re grateful for your continued trust and support! ✨
Craig T.
Ordered $150 worth of couch cushion covers. The website states that packages are delivered by the local postal service but It was delivered by a courier I've never heard of at 9:30pm. It also didn't require a signature so it was left at our door. We live in an apartment building and unfortunately, the package was stolen from our door sometime overnight. Had this been delivered by the postal service, it would have been left in a lockbox in the lobby. Every correspondence with the company has been a glorified AI response. Instead of sending out a replacement order, I have to jump through hoops to prove I am not scamming them. Why would I go through the trouble of trying to get a second set of couch cushion covers? I just want the order that I paid for. I understand that the theft is not the company's fault. I just feel if they actually stuck to what they say on their website or required a signature on delivery, this could have been avoided.
Response from nolaninterior.comAug 11, 2026
Hi Craig, Thank you for sharing your concerns. We completely understand your frustration regarding the missing package, especially since you expected it to be delivered securely. We reviewed your previous correspondence with our team, and we can confirm that our customer service team has been assisting you and has provided the necessary information and steps required to proceed with your case. Regarding your comment that our responses are “glorified AI responses,” we would like to clarify that the responses you received were constructed by our customer service team. We intentionally provide detailed and complete responses so that all the necessary information, instructions, and next steps are included from the beginning. This helps avoid unnecessary back and forth and allows us to assist you as directly and efficiently as possible. Not every precise, well structured, and comprehensive response is AI generated. We also understand that you acknowledged that the theft itself was not our fault. However, we do need to follow our verification process before sending a replacement for an order that our records show was successfully delivered. These steps are in place to protect both our customers and our company from fraudulent claims. Regarding the delivery method, how the delivery company handles or delivers your package, including whether they require a signature or where they leave the parcel, is unfortunately not something we can control on our end. Once the package is handed over to the carrier, the actual delivery procedure is determined by the carrier and its local delivery practices. Our team has already provided you with the instructions needed to move the investigation forward, but we have not received the requested update or information from you. Without the requested information, our team cannot proceed further. We genuinely want to help resolve this matter, but we also need your cooperation to do so. We also feel that the 1 star rating is unfair to our team, particularly when we have made efforts to assist you, provided detailed instructions, and are still waiting for the information needed from your end to continue the investigation. We fully understand that you are unhappy with the situation, but the circumstances surrounding the delivery and subsequent theft are outside of our control, and we believe our team should not be penalized for something we did not cause, especially when we have been actively trying to assist. If you follow the instructions previously provided and send us the requested information, our team will be happy to continue assisting you and determine what options are available. We sincerely hope we can resolve this matter with you and that, once the full situation is considered, you will reconsider the 1 star review. Nolan Interior Team
Patricia M.
Excellent customer service . Beautiful and premier grade covers. Such a quick response back to me . Very understanding and knowledgeable about the product and purchasing options. A+++++
Response from nolaninterior.comAug 3, 2026
Hi Patricia, Thank you so much for your wonderful feedback! We're thrilled to hear that you love your sofa covers and that you had such a positive experience with our customer service. It means a lot to know our team was able to assist you quickly and help you find the best option for your needs. We truly appreciate your kind words and your A+++++ rating. Thank you for choosing Nolan Interior, and we hope you continue enjoying your covers for years to come! 💙
ashley S.
I am writing this review so that hopefully someone from customer service will answer me. I received my covers and the color is wrong so I want to facilitate an exchange and get other swatches. I have emailed customer service 4 times and used the chat on their site as well with 0 response. There is no number to call and I’m just trying to get a response
Response from nolaninterior.comJul 31, 2026
Hi Ashley, Thank you for bringing this to our attention, and we're sorry to hear about your experience. We checked our system using the name on your review, but we couldn't find any order associated with it. We also searched for any previous email or live chat conversations under your name and were unable to locate any records. It's possible that your order was placed under a different name or email address, or that your messages were sent from a different email account. Could you please double-check that you contacted the correct email address? You can reach our team directly at [email protected]. If it's more convenient, you can also send us a message through our official social media pages by searching for Nolan Interior. When you contact us, please include your order number or the email address used to place the order so we can locate it right away. Once we receive your message, we'll be happy to assist you with your color exchange request and help you choose the right swatches. We look forward to hearing from you and resolving this for you as quickly as possible.
