Nolan Interior is a bootstrapped e-commerce company revolutionizing the market for sofa covers. We designed our covers to empower families to embrace life's messiness while maintaining a comfortable, safe, and beautiful home. They are easy to install, machine washable, offering an affordable, stylish and convenient solution for families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions committed to create and provide products that make homes safer and your everyday lives easier. It’s an exciting time here at Nolan Interior.
nolaninterior.com (nolaninterior.com) has 312 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Website
nolaninterior.com
Category
Home Goods Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I was disappointed with the product . As advertised it was spill , pet hair and stain proof. It was a thin fabric , no protective barrier . It was water “ repellent” but water / liquids could easily penetrate the cushion covers and soil your cushions. I emailed Mary at customer service to let her know I was really stressed as I just steamed the sectional, washed my cushions and was ready to throw on the covers as preparation for family staying with us from out of town. I need the protection due to having pets. I was happy with the solution and how quick Mary was to respond and support me . I hope they word the product description more accurately in the future. I am thankful for the experience with customer service at the end of the day !
CK
Christine K.
Prompt and polite
Customer service was prompt and polite. Kept me up to date with my purchase delivery status. So far so good; should be getting my goods soon! 😁
Update: Although their customer service is great, the delivery of the goods is at a different level. Ordered February 21 and I finally got it March 18. 🙁 They omit to tell you when you are ordering that their will be additional charges in shipping... paid and extra $90.95 for Duty, GST/HST & a customs handling fee. It would have been a useful heads up to know this!!!!
Long story short; I have my order, I have put it on my sofa and I'm very happy with the product. I had to pay the little extra, but I would say that it was worth it.
Response from nolaninterior.comMar 14, 2026
Thank you for sharing your feedback about our customer service! We're glad to hear that you found our team prompt and polite and that the updates about your delivery were helpful.
We truly appreciate your support and hope you love your items once they arrive. Thank you again for choosing us! 😁
MH
Maureen H.
Finally happy. Order
The company really wants to make you happy. If they see there is a problem with quality, they address it. Great customer service but make sure you check terms of sale. Please order up a size when measuring- Especially back pillows.
Response from nolaninterior.comFeb 22, 2026
Thank you so much for sharing your feedback — we truly appreciate you taking the time to do so 😊
We’re glad to hear you felt supported by our team. Making sure our customers are happy and addressing any quality concerns promptly is very important to us 💛
Regarding sizing, that’s a great point to highlight. To ensure the best possible fit, we always recommend carefully checking our size guide and measuring the length (L), width (W), and height (H) of each cushion before ordering. Back pillows especially can vary in thickness, so confirming all three dimensions helps customers select the most accurate size.
Thank you again for your thoughtful review and helpful advice to other shoppers!
The Nolan Interior Team
SP
Sara P.
Thumbs up for couch covers. Disappointed by blanket.
The couch cushion covers I purchased were great. The quality seems good - they seem tough enough to stand up to my dogs walking and playing on them. They are also nice and soft.
The blanket I ordered, despite being described as pet friendly, is less so. The weave is way too loose for dogs and within hours the blanket is snagged in several places and my small dog got his nail caught and he got hung up in the blanket.
Response from nolaninterior.comDec 12, 2025
Thank you so much for sharing your honest feedback. We’re really glad to hear that you’re happy with the couch cushion covers and that they’re holding up well with your dogs 🐾. This means a lot to us.
We’re truly sorry about the issue with the blanket. Even though it’s described as pet friendly, it should never snag so easily or pose any risk to your dog. We completely understand your disappointment, and we appreciate you bringing this to our attention.
Your pet’s safety and your satisfaction are very important to us ❤️. We’ll make sure this feedback is shared with our team to help us improve our products moving forward.
Thank you again for letting us know. We're always here if you need any assistance.
MD
Mary D.
Displeased with customer service
Displeased with customer service. I wrote a previous review but felt I was being unfair, so I would like to rewrite. I love the product and I do understand normal wear and tear of product. I was NOT trying to get a replacement for free. I needed help in placing a new order. I needed help and direction from customer service in order to replace a few covers. I needed help with type and color to match what I previously bought. I left a phone message as well as a message/text provided on their website and didn’t get a return response. After my review on Truthpilot Nolan Interior replied negatively to me (partially deserved) but I still need help in placing an order.
Response from nolaninterior.comDec 5, 2025
Hi Mary,
Thank you for updating your review and for taking the time to clarify your concerns. We’re glad to hear that you love the product, and we appreciate you acknowledging normal wear and tear.
We also want to let you know that we have already sent you a direct message to assist you further. If your previous messages were missed, we sincerely apologize for that inconvenience. That was never our intention.
Regarding your earlier order, our previous response focused on clarifying the warranty limitations, as the covers were purchased in April and have now been used for 8 months. While we cannot offer replacements for items used for this duration, per our policies, we are absolutely happy to help you place a new order.
If you need guidance choosing the correct type, size, or color to match your previous purchase, we are ready to help. You may reply to our message with a photo of your current covers, the cushions you need to replace, or your original order number, and we will guide you step-by-step.
Thank you for your understanding and for continuing to support Nolan Interior. We are here to help you move forward with your new order.
All the best,
Nolan Interior Team
JO
June O.
Comfortable & Great Quality Covers
Customer service experience and attention to concerns about unusual shipping delay were handled in a prompt and satisfactory manner. The covers are of great quality, far more comfortable than the original fabric of my sectional couch. Very pleased with this product.
Response from nolaninterior.comAug 22, 2025
We’re very sorry to hear that you were not satisfied with the shipping timeframe for your order. We understand how important it is for packages to arrive promptly. Please be informed that your order was shipped via standard free shipping, which takes 3–10 business days within the US, unless you chose our Express Shipping option. On our website, we have always been transparent that our order processing takes 1–2 business days.
Your order arrived on time and is not considered delayed, and while a slight delay of a few days can happen sometimes, it was still within the expected shipping timeframe. Even though your address is almost 15 hours from our warehouse in New Jersey, the shipment must follow the protocol of the shipping company.
Based on the tracking information, there was no issue in the process:
August 8, 9:05 AM: USPS received the shipping information at their facility in Bloomingdale, IL (this does not mean the package physically started there).
August 8, 6:23 PM: It arrived at the origin facility for scanning and proper placement with other packages.
August 11: It departed the facility (note that August 9–10 were the weekend).
August 12: It arrived back at Bloomingdale, IL, was processed, and may have taken a few additional days.
August 17: It departed the facility.
August 18: Arrived at USPS facility in Oak Creek, WI.
August 19, 10:33 AM: Successfully delivered to your mailbox.
Once the package is handed over to the shipping company, we do not have direct access to how they handle it. Tracking information is the only reference we have, which is why our team provided it to you and sent it to your email. Our team also offered to process a new package if your package had no movement in the next 3 days — please know that other companies typically wait at least a week before taking action. You reached out on August 15, and the next tracking update occurred just 2 days later.
Our team also emailed you asking for more information about the items inside. Please know that no company will hand over a package that is ruined. While we received a photo of the box, you have not provided further details of the covers inside. Please respond to our team’s email so we can assist you further.
We truly apologize for any inconvenience you experienced and appreciate your patience. Our team always aims to provide polite and helpful support, and we regret that this shipping experience did not meet your expectations.
EN
Emily N.
Covers are very stretchy, soft, so far so good, colors are tricky
Covers are very stretchy and soft.
They take some finessing to get them on the cushions in a way that doesn't look off or odd. Once you get them on right they look pretty good.
The colors are tough to pick on the website, only get little tiny examples of colors and a few bland/generic pictures
they don't show different lighting, etc to help with color choice. Our first order we hated the color and felt it didn't match website.
The website could do more to preview
the colors. Charcoal gray isn't very
dark, not like other charcoal grays I've
bought. And in my opinion the color/fabric has a tiny bit of blue in it.
Wish they sold matching arm rest covers! It's surprising they don't and it'll be tough finding arm rest covers elsewhere that match.
Response from nolaninterior.comNov 2, 2024
Thank you so much for choosing Nolan Interior and for sharing your detailed feedback! We’re glad to hear that you're enjoying the soft and stretchy feel of the covers and that, once fitted correctly, they provide a look you’re pleased with.
We understand your thoughts on the color selection process and how challenging it can be to choose just the right shade from small samples online. We’ll pass on your suggestion to enhance the color previews on our website, including better lighting options to give a clearer sense of each color. We appreciate your thoughts on the charcoal gray shade, as well as the feedback on armrest covers—this is something we’ll absolutely consider as we expand our product range.
If there's anything further we can assist you with, please don't hesitate to reach out. Thank you again for your thoughtful insights, and we look forward to continuing to improve based on valuable feedback like yours! 🤗
PR
Pam R.
Great Product!
I love the covers. They are solving exactly what I needed them to solve and they look great, too. It's a perfect match for our chairs. The only reason I didn't give them five stars is because they could be a tad bigger to fully cover the back cushion and because there isn't a product (yet) to cover the arms of the chairs.
Response from nolaninterior.comSep 28, 2024
Thank you for your wonderful feedback! We're glad the covers are solving your needs and that they look great with your chairs. We do offer various sizes that might better fit your back cushions, and we’d be happy to help you find the perfect size. Additionally, we offer a free exchange to ensure you get the best fit possible. Please reach out, and we’ll take care of it! 😊
