Chicago B.
Absolutely terrible -0 stars deserved
Absolutely terrible -0 stars deserved. Just avoid wasting your money at this place. Disrespectful, patronizing, offensive, and ignorant. They do not deserve your business or mine.
Nick's Building is listed under Decoration & Interior in Crown Point, Indiana.
Nick's Building (nicksbuilding.com) has 389 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Chicago B.
Absolutely terrible -0 stars deserved. Just avoid wasting your money at this place. Disrespectful, patronizing, offensive, and ignorant. They do not deserve your business or mine.
Nathan C.
Love our new solid wood doors!
Russ V.
Worst customer service I have ever experienced. Their shipping is a total nightmare. No call backs. I will never buy from them again.
John9223
I’ve had my door from Nick’s 5+ years now and ordering another one for a different exterior opening. Could not be happier with the performance of the first one. It is such a solid and secure door and jamb. The door is a little exposed but has held up excellently against the elements. Finish is still in excellent shape. Can’t beat the top quality at a reasonable price. Looking forward to another one for my front entry.
Amanda
The reviews on this place are for people who don't want our help or aren't even their customers. If they were customers, they'd know that their salespeople would go out of their way to help.
kevin j S.
glass in doors is garbage, one year warranty is crap.
Response from Nick's BuildingFeb 22, 2023
Sorry I spoke to you on the phone the door is over 7 years old, I did explain to you the glass is in stock and can ship it to you, You yelled I DONT WANT YOUR GLASS IM GOING TO LEAVE YOU A BAD REVIEW, We were trying to help you. But you wouldnt let us.
CF
Total fraud. Do not buy from this so called "custom manufacturer". You will be deceived and completely ripped off. This company should no be allowed to mislead people into the lack of standards and low quality of their products. Customer service will not help you and give you the run around until you are exhausted. The owner DARED me to request a refund through my bank. NOT WORTH IT! BUYER BEWARE!
BJ
We had a good experience with our 10 stained and finished oak shaker door order from Nick's. I had my doubts after reading the reviews but decided to order from them. Liz was great with all my order questions. I spoke with her several times and each time she was very helpful. We converted 3 bifold doors to regular doors and she let me know they could easily cut the 24" doors down to the necessary 22" size that we needed for only a $50 charge. I was very happy that I did not have to order a speciality door for our under stair closet. She asked the measurements and let me know they would be able to cut a regular shaker down to fit the opening. We now have a "Harry Potter" door under the stairs. The stain had to be speciality matched and JJ was great with communicating and the match turned out well. The estimated delivery time frame was accurate. There was great communication from Whitney about the date of delivery. I was concerned because we were going on vacation and I was afraid the delivery would be while we were gone. It worked out well and the delivery to my husband's work was came before we left. Luckily we were able to have the doors delivered to his work, so they could be offloaded by forklift. He said the packaging was great. They created a peaked top so there was no way anything could be stacked onto the doors. We live in Washington State, so they had quite a long journey to get to us. One door jam and some scratches in it, but overall the installation went well for my DIY husband. All the doors and jams were marked well since they are shipped broken down. He only wished the hinge holes were not predrilled, those had to re-drilled to fit well. We were happy with our order from Nick's and would order again from them. Our house no longer has the 1980's look of golden oak hemlock doors.