Customer
Great customer service
Great customer service. Order was ready when promised.
Nick's Building is listed under Decoration & Interior in Crown Point, Indiana.
Nick's Building (nicksbuilding.com) has 389 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Customer
Great customer service. Order was ready when promised.
LORI
Beautiful door, easy to order, fit perfectly and great value
E S.
Excellent sales service, easy purchase process, easy delivery process, and an absolutely beautiful door for a very fair price!
Dave H.
Working with the staff at Nick's was pleasant and easy. The quality of the doors I purchased was top-notch. Great option for top quality doors!
Beyer Const L.
The door arrived as beautiful as the pictures and the quality was excellent. The crating would have protected it from a hurricane. I will order more doors from this company.
Customer
The information, design and ordering process was great. The follow up after the order was placed was non existent. After the final payment was made it seemed to me you went silent on the follow up customer service. The trucking company has been awful, with again no follow up from them, no return phone calls etc. Pretty much seemed once you had my money you lost interest.
Mike Y.
First off the door is absolutely amazing! Everything went pretty well. I had minor aggrivation from the "sales manager" when I called to order the door. Gave the impression that he didn't have time for me and any questions I had asked were met with short , sharp responses with no further explanations. He became short with me when he thought I didn't have my measurements, which I did. Emails sent to this same person went days without any response and they were in regards to them not having the glass we originally ordered. All in all, not 5 stars only because of him, other than that I highly recommend Nick's for any custom door needs. The rest of the staff I had dealt with was fantastic
Response from Nick's BuildingDec 8, 2017
That is very weird I just pulled up all of the emails, and we had a bunch of communication between us in them all I even got to change the glass you wanted at the last minute for you before i even had a chance to call you back. i disagree I think we did a 5 start job and quality, Because our doors cost a lot of money, we are advised to make sure the customer has all of the sizes so we do not build a custom door and ship it across the USA wrong. I did try to help the best I could, Maybe you can think about it and change you review anyways we know you will love the door.
Wayne A.
Highly recommend Nick's Building, especially working with Dave. We had a problem with our wooden door and three point locking system. Even though we had not bought them from Nick's, Dave (1) walked us through our problem, (2) contacted and put us in touch with the right locking system people to make our warranty claim and (3) sent us the right hinges so we could get our door put back up. Thank you Dave and Nick's for outstanding service - much appreciated.