New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back over 90 years.
New Era Cap (neweracap.com) has 366 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
366 approved reviews, newest moderated first
Lisa K.
A bunch of whining tattletales, complaining to MLB about the Braves wearing a silly hat in the dugout because it wasn't their brand. Horrible behavior, speaks volumes about the people running this company. Gross.
Kevin S.
I will never order another New Era cap. Why? Ask the Atlanta Braves organization why they are not allowed to celebrate home runs with a comically large (not New Era) cap. Ridiculous 🤬
petie W.
Horrible company. Will not process refunds and doesn’t provide phone number for service.
Canadian_chinchilla
So far I ordered 2 Toronto raptors caps on Sunday last week until it had a email saying your caps will arrive at the 11th until I waited but I pretty sure if other people ordered hats also Until new era said…..your caps will arrive at the 13th I was not that mad but if they don’t bring these hats in the 13th this website is a scam or new era is busy and everyone has to be patient I paid 90 dollars on both of the caps this has to be worth it…😐ok so I got the caps today this was worth it
Jennifer S.
Why does it take sooooo long to deliver one hat?… Over 10 day’s so far waiting. B.S. Stay’s days at each shipping location it makes it to!!!! Longer then it said it would.
Jeff W.
Thought I would buy direct instead of going through Lids. Big mistake! Shipping is a scam, they offer standard, expedited 2 - 4 Days $15, and express 1 - 3 Days $25. The part they hide from buyers is that processing takes 3 to 5 days. This gives them a Scam window allowing them to manipulate shipping times an charge more. Reality is you will be waiting for tracking for 5 days and wont get the product for 18 to 20 business days. Customer service is a bot that only responds to emails. Zero integrity and no customer satisfaction. Beware!
Kyle B.
Hat I ordered doesn’t fit correct and want me to pay to return. Quality control is bull 🤬. They charge you 50 plus dollars for a hat and it takes 5 days just to process and then however long it takes to finally get it.
Aventuras con R.
Don't waist you're time or you're money!!!! I bought a cap and it's no where near the original, looks so cheap, and they charge you like if it's original.