Premium Custom Watch Reviews | Read Customer Reviews of neoluxwatch.com

Premium Custom Watch Reviews | Read Customer Reviews of neoluxwatch.com

Premium Custom Watch reviews

171 approved reviews, newest moderated first

Jaden
Oct 28, 2025
Customer service was helpful
Customer service was helpful, easy to place an order
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James M.
Oct 28, 2025
The shipping time was quick and I couldn’t be more pleased
The shipping time was quick and the quality of my watch i couldn’t be happier. Definitely will be purchasing again. Great job
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CHRISTOPHER
Oct 27, 2025
Beautiful watches
Beautiful watches, very happy with my purchase
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Andrew B.
Oct 25, 2025
Worth the wait
Beautiful time peace classic face and good weight
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Cameron H.
Oct 25, 2025
Fantastic watch
Fantastic watch. Great weight and mechanism. I immediately bought a different watch from NeoLuxWatch. Easy to start an amazing collection of watches from this site.
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Kabir
Oct 24, 2025
Very poor quality watch and bad…
Very poor quality watch and bad customer service. The watch comes wrapped in plastic and there is no way to checkout the watch without removing the plastic. Once you take the plastic off, they will refuse to accept a return. Beware and done buy from them. Find another vendor!
Response from Premium Custom WatchNov 5, 2025
Hi, Kabir! We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. As I checked, our customer support team has been trying to reach out to you by email/phone number but no responses from you. At NeoLux Watch & Co., we take quality and customer satisfaction very seriously. Please reach out to us directly at [email protected] with your order number so we can look into this immediately and make things right. Our team is here to ensure every customer receives the level of service and craftsmanship we’re known for. We’d love the chance to turn your experience around. Thank you for bringing this to our attention. — The NeoLux Watch & Co. Team
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Jonathan
Oct 23, 2025
Cheap made watch
Cheap made watch
Response from Premium Custom WatchNov 5, 2025
Hi, Jonathan! We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. At NeoLux Watch & Co., we take quality and customer satisfaction very seriously. Please reach out to us directly at [email protected] with your order number so we can look into this immediately and make things right. Our team is here to ensure every customer receives the level of service and craftsmanship we’re known for. We’d love the chance to turn your experience around. Thank you for bringing this to our attention. — The NeoLux Watch & Co. Team
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Eddie M.
Oct 22, 2025
Submariner
I’m new to the watch collecting world and I was hesitant to make this purchase. I received the watch a few days ago and I’m extremely happy with it. I will be buying more watches from Neolux in the future. One month later. I’ve been wearing the watch daily and I love it!!!!!
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