Ben P.
Great product. Great customer service.
I am super impressed by Neolux and their customer service. I ordered a Batgirl. But Neolux sent me a Batman. I think it was my fault for selecting the wrong bracelet. But no matter - after I raised the issue they immediately contacted me and sent me the bracelet that I wanted. Very impressive. I would order from Neolux again!
Response from Premium Custom WatchNov 15, 2024
If you received a wrong watch, please contact us immediately and we will have the correct watch shipped, things happen, we’re always here to help, please reach out to us.