Premium Custom WatchReviews of neoluxwatch.com

I've ordered several products and sadly not all are the same quality.

It’s a nice watch, but the only issue that i’ve seen after using it for a few days now is that the number date that is being displayed on the watch doesn’t seem to change according to it’s time, the date has fallen behind three days, so i’m gonna have to adjust the date again, to see if this issue continues,,

Nach ca. 1 Woche habe ich die Uhr (Seiko Mod Nautilus open heart) bekommen. Gliederarmband und Gehäuse wirkt hochwertig. Jedoch ist das Ziffernblatt nicht 100% ausgerichtet, was mich persönlich ein bisschen stört.

Watch looked and felt cheap.

Products are great. Quality is impeccable. However, communication with them leaves a lot to be desired. Responses from thur customer service team is very laggy. Information they provided me with regarding tracking info and ETA’s was vague. Transparency is crucial to build trust for repeat business.

I recently ordered a beautiful Seiko watch. I love the watch, but the watch doesn’t keep time accurately, I keep having to set the time every time I use the watch. I have tried to contact them several times and the company will not get back to me. Be careful because they will not respond to any emails or hear any sort of customer support.

SO bad !!! The watch arrived and the second hand is stuck on one of the hour markers, and so is the minute hand ( stuck between two hour markers ). Update: while the watch did not work the customer service was very fast. I was working with someone in customer service and they were quick to respond to my complaints. After I sent her a short video of the issue mentioned above, she issued a full refund. I originally gave this company and experience a 1 star review due to the watch I was excited to receive but did not work. However, after getting my refund and working with their customer service rep to solve the problem quick I will update to 3 stars. 1 star for the watch itself 5 stars for the customer service Equals updated to 3 star Thank you to the customer service rep (that can’t be named), resolving the issue quickly.