NavanReviews of navan.com

I’ve had a great experience with Navan! The platform is intuitive and user-friendly, making it really easy to navigate and find what I need. Their focus on helping people and businesses connect is clear, and I appreciate how much thought has gone into the user experience. It’s refreshing to use a service that’s both reliable and efficient. Overall, I’d recommend Navan to anyone looking for a trustworthy tool that genuinely supports users and businesses alike.

Nava support doesn't know how to use NAVAN. Its unbelibe level abysmal level of suport this company has. I wanted to change the hotel for my trip from the Hilton to the Cosmopolitan. Any self-respecting SAAS company would have a basic feature like that available, but not NAVAN. You need a support representative to do it. I had to talk to 3 diffrent support representatives to get my issues sorted and guide them on how to use NAVAN. The first representative just did not understand what I wanted, the second one kept asking questions with no solution, the third one got an escalation from me and finally started helping. What is a simple feature in any other company that is tuned to be a 3-hour debugging process? That, at the end, splits my hotel booking from my flight. My company policy does not allow splitting the trips into parts. It makes sense for the same trip to have your hotel and flights. Because of NAVNA mistakes, I had a huge problem being reimbursed. Not only does NAVAN not support a basic feature of changing the hotel, but after 3 hours of support, NAVAN made the wrong change, splitting my trip even though I explicitly told them not to. I would advise staying away from NAVAN.

I can’t see how this is a legit app. Let me book a flight. Charged me. Told me that they didn’t have enough info. Made me send proof and then told me they refused my account. Airline cancelled my flight. Now got to try and get money back. Do not use!!!!

Prices on NAVAN are the same as on the Airline Websites and the booking functionality is great. Finally a travel & expense plattform which makes it easy for all users.

Finally, a booking experience that is adequate for the 21. century. Great mobile application and link to your corporate credit card for expenses on the go. It's been a huge upgrade tbh.

After fully onboarding my company onto Navan, explaining the process and rules to employees, and completing the first few bookings, I got a "Notice of account suspension for unusual activity" It is from a no-reply email address and says to contact support but provides no contact information and none can be found online either. They do not answer the "support" page form on with website. These were routine hotel booking for my employees. Stay away from this company, they will suspend your account at any time with no recourse.

There are a few things that would be great to have: - ability to "pause" a credit card in the event an employee misplaces their card temporarily - easier to navigate the "Accounting Review" - ability to leave Admin notes on all transactions including refund/credits

Das System ist nicht in der Lage, gescannte Belege deutschercRestaurants korrekt einzulesen. Probleme ergeben sich teilweise mit Einzelpositionen, die aber korrekt in der Rechnung ausgewiesen sind und in der Zuordnung des Gesamtbetrages inklusive des im Beleg separat ausgewiesenen Trinkgeldes