Native UnionReviews of nativeunion.com

Customer service is terrible, I requested a replacement for a charging cable and sent them pictures per their request. However, it has been 4 weeks and no response, no cable, nothing. I've e-mailed them twice over the 4 week period and no response. I will NEVER be buying one of their cables again!

Great products that I have been using for many years. Also great after sales customer service. N Union dealt with my case very promptly, professional service, regularly kept me up to date with actions. Happily my case has been resolved and I remain a happy customer of N Union. I would recommend the products, and still have the opinion the company make the best lightening cables for Apple products. 👌🏼

I recieved a full and free replacement of my charging cable thanks to the lifetime limited warranty, 3 years after the date of purchase. The customer service was very kind and open to any question, and ofc their products are very high quality! I fully recommend!

Awful customer service and products not as advertised. The MacBook sleeve I ordered was too small for my MacBook (despite being 'made' for that exact model) and customer services just keep fobbing me off. I haven't received a refund and I have a product I can't use. I definitely would not recommend this company or purchase from them again.

received a new copy of my charging cable (4 years after purchase) because the head of the cable gave a bad connection. Now, this is what I call an excellent customer service with real lifetime warranty as they state! I know where to buy all my cables in the future!

Really great products and also really great customer service.

Amazing outstanding customer service quickly to email responses to meet the customers needs , thank you to all the team for being so supportive and understanding to my situation. Great Job to all the staff team !

Absolutely love these cords because of their durability. I have them all over my house. In the off chance they stop working, their customer service is extremely easy to contact and responds in a timely manner. I provided the information they asked and was sent a replacement immediately. Won’t be buying any other charging cords. They truly stand by their warranty!