Native UnionBy combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Native Union (nativeunion.com) has 453 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing453 approved reviews, newest moderated first
Faye W.
Native union has always provided excellent charging cables, we have had 2 that stopped working outside the years warranty but native union have always provided excellent customer care and replaces our cables with no hassle. I will always use them to buy my charging cables.
Shahin B.
I made an order from their website for a phone case and a cable and paid for express delivery as well. It's been exactly 1 week since the order was placed. It was supposed to arrive 3-4 days ago and it still says unfullfilled on their website. I requested a cancellation on the cable of my order, first they respond saying we cannot do cancellation, but you can return it. Then yesterday they respond saying the order is going to be refunded. Completely garbage customer support. They literally have no clue what they are doing. I am now concerned if it's a scam website and if I should call my credit card company ASAP. ORDER #NU119023 October 28, 2022 at 8:30 pm
Jens K.
Hier gilt wirklich Garantie auf Lebenszeit inkl. Problemloser Abwicklung. Jetzt kaufe ich eure Produkte noch lieber, da ich weiß, dass es eine gutes invest ist. Weiter so
Jo S.
I bought one of the NU 3m, extra strength Lightning cables in early 2018. I have since claimed for 3 replacements under the lifetime warranty and although that means the product has broken, they replaced it quickly each time. It was definitely worth the money and the Company has been excellent to deal with.
D V.
Hands down one of the best experiences I’ve had with a brand. So far they have replaced two cables with no hassle. Keep in mind this is after buying about 30 cords and accessories for our studio with no problems. Native union is the only brand we use. And would proudly recommend any of their products.
Jeroen van der M.
Great service and life time warranty for my charging cable. Even 3 years later they offered me a quick replacement. Good customer service, product and fast service.
Geoffrey
I bought four smart hub PD units two years ago for my family and we all find them great to travel with and an effective accessory. One of the plug adaptors came apart. Native Union responded immediately and replaced it without question, sending one FOC from Hong Kong. Great service and a great product.
Alex T.
Horrible company. There is suppose to be a “ life time warranty” they will not email me back to send a new cable. Very unprofessional and very rude ppl working there
