Native UnionBy combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Native Union (nativeunion.com) has 453 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Lloyd
J’avais déjà commandé une coque de la marque native union chez Amazon que j’avais reçu assez rapidement. Cependant cette année j’ai commandé ma coque sur leur site directement mais je ne l’ai toujours pas reçu. Ça fait déjà une semaine, je vous recommande vivement de commander directement chez Amazon que sur leur site, car les expéditions sont mieux gérés
oscar N.
I ordered the 14-inch laptop sleeve. The materials, color, and design are exactly what I was looking for, but the craftsmanship in the final details is lacking. The seams and corners are uneven, affecting the overall shape of the sleeve, and the foam inside is not shaped to perfectly match the stitched sleeve, causing slight bulkiness in some areas. Might be a bad batch but considering the price, the quality could be improved.
George D.
Still waiting on a replacement power bank. Died on first usage 6 weeks ago
Paul M B.
The fashion accessories are less important for practical use.
Bill G.
Tried calling but had no answer couldn’t get through and couldn’t reach anyone to give a call back number to for a warranty clam . Only email works once I got connected all things went well and they sent me a replacement.
Gianni S.
Ho acquistato il Crossbody Sling Pouch. Mi aspettavo fosse più grande e capiente, é molto piccolo…un semplice marsupio ordinario, nel quale non posso mettere il mio iPad mini. Oltre questo, ho dovuto rimuovere il separatore interno, perché limita ancor di più lo spazio. Inoltre, ho pagato per una spedizione rapida, ma invece é stata applicata quella ordinaria, e comunque, sono stato rimborsato della differenza ! Tutto sommato, il prezzo alto (troppo) non vale il prodotto !
Response from Native UnionMay 21, 2024
Ciao, Grazie per aver condiviso le tue impressioni sull'acquisto del Crossbody Sling Pouch. Ci dispiace sapere che il prodotto non ha soddisfatto le tue aspettative in termini di dimensioni e capacità, e che non sia adeguato per contenere il tuo iPad mini come speravi. Ci scusiamo anche per eventuali confusione riguardante la spedizione. Anche se siamo lieti che tu sia stato rimborsato per la differenza relativa alla velocità della spedizione, comprendiamo che l'esperienza complessiva non sia stata all'altezza del prezzo pagato, e ci dispiace sinceramente per la delusione causata. Prendiamo sul serio il tuo feedback poiché ci aiuta a migliorare i nostri prodotti e servizi. Se c'è qualcosa che possiamo fare per rimediare o se desideri discutere ulteriori opzioni, ti preghiamo di contattarci direttamente. Siamo qui per aiutarti e assicurarci che tu sia soddisfatto della tua esperienza.
Victoria
While I love the night cord…they all seem to go bad @ 2 years….they just stop charging….and they are too expensive to keep replacing.
Response from Native UnionMay 21, 2024
Hello Victoria, Thank you for your candid feedback about our night cord. We’re pleased to hear that you love the product, but we’re sorry to learn about the issues you’ve experienced with its durability, particularly that they stop charging after approximately two years. We strive for all our products to offer lasting value, and your insights are crucial for helping us improve. If you haven't already, please consider taking advantage of our warranty service, which may help with replacements for cords that stop functioning prematurely. We appreciate your feedback as it is invaluable in our efforts to enhance product quality and customer satisfaction.
dl
bought one of the latest laptop stands, and while it looks nice, it's not as usable compared to the ubiquitous mstand rain design mount that most people use with macbooks. the native union stand has a tall front lip to secure the laptop in place, but because of this, it blocks access to the groove to open the lid of the macbook. other laptop stands have a cutout in the center to avoid this issue. native union could have been more thoughtful about this design. also the bottom area is meant to function as a tray but it has no lining on it so anything you put on it has potential to scratch since it's metal. the only thing preventing me from returning this is the hassle of contacting customer support and potentially being responsible for return shipping.
Response from Native UnionApr 30, 2024
Hello, Thank you for choosing one of our latest laptop stands and for taking the time to share your honest feedback. We're glad to hear that you like the appearance of the stand, but we're sorry to learn about the issues you've encountered regarding its usability. Your point about the tall front lip obstructing the MacBook lid is particularly insightful. We aim for functional design and regret any oversight that affects usability. We appreciate you highlighting the need for a cutout, and we'll certainly consider this for future design improvements. Regarding the tray area, we understand your concerns about the potential for scratches and will look into adding a lining or other protective features to enhance the product. We want to make your experience with our products as positive as possible. If you decide that you would like to pursue a return or need any assistance, please contact us at [email protected]. We're here to help with any concerns you may have, including return shipping, to ensure a hassle-free process. Thank you again for your valuable feedback. We are continually looking to improve, and insights like yours are crucial to our development process.
