Native UnionReviews of nativeunion.com

I had an issue with a 10 foot re-charging cord that I purchased from Native Union and they listened to my concerns and handled it as well as any company I have dealt with-very professional and timely. I would recommend their products and their company when purchasing items like this as they stand behind their product with exemplary customer service. Very refreshing as a customer. Thank you Native Union!

Order habe been placed for 4 câbles and amount of 169€ on 31/12/2023. Package supposedly deposited in mailbox, not delivered by hand. A scandal for an order of this amount. Still waiting for explanations from native Union and its carrier. The order is lost or stolen for what seems to be the most normal of the world. Site and supplier to flee.

great designs and great products, never a problem with the quality and design.

Product is okay but the problem is once they have your email they spam you everyday. Asking to unsubscribe doesn't work!

Poor experience. Don't use a delivery service or vendor who uses HK Post Office. Postman will not deliver your parcel in the concierge without your physical presence and the post has to be then collected in the Post Office during office hours within a few days. Defeated the whole purpose of buying things online especially for those who are busy during office hours. Use proper express mail vendor like SF Express or DHL. We have paid for service not like this.

This is a brand claiming to be environmentally friendly with the material they use. This was the reason why I chose to buy a phone case from them. As a start they are sending the products from Hong Kong by plane! I don’t think it is very environmentally conscious. Also it took 15 days to get the products. Customer service was trying to be helpful but it was really not helpful. I didn’t like the City Sling and tried to send it back when I found out I needed to send it back all the way to Hong Kong. I read here that they are trying to introduce a different return system but obviously it is not happening yet. I am not paying the postage to send it all the way to Hong Kong which would be another terrible thing to the environment am I? Overall my experience is horrible I am afraid although the case is nice itself.

I purchased the Travel Tech Kit for my coworkers for the holiday. All of the items are nice but I was hoping for a way to add a gift message (maybe I missed it?) and since it was a bundle I was expecting it to be packaged a little nicer than the three items bouncing around separately in a large shipping box. The shipping box for my "kit" was so large that it got damaged in transit and it just wasn't the "gift" experience I was hoping for. But again, the items are nice. The tech organizer is too small to hold my mac charge cord but it can hold most everything else I need.

Very comprehensive and listening consumer service !