National Geographic MagazineReviews of nationalgeographic.com

Disgraceful! I have been a digital subscriber to National Geographic Magazine since June 2012. I subscribed initially via Apple. In September 2019 I renewed the subscription directly with National Geographic. Since then, I have not been able to read the magazine as it asks me to purchase each edition I try to open, despite my active subscription. The app refuses to recognise my log-in credentials, which are accepted online (desktop). Have I had any joy from National Geographic...NO!!! Why they do not have one global system for accounts I do not know??? Why they complicate subscription processes and have breakdowns between regional subscription systems I do not know??? Why they have such poor customer service I do not know. What I do know is that I will Not be renewing my subscription once it expires !!

As a reader of this magazine for 10 years I have finally cancelled my subscription. This magazine has less physical geography and less historical articles and focuses more on human geography and 'woke' culture, as a result it has a political slant which previously wasn't there. Of course this is a personal opinion and others may find it interesting.

Disappointed. I received my issue today with unsolicited marketing mail inside my parcel. I never opted for that. Let's save the environment and say no to necessary pieces of paper! I paid for my subscription, it was not free!

Simply doesn't work... 2 weeks of going back and forth on emails and telephone, £25 into the ether without access to either online, ipad, or any delivered magazines... This is what they do... how can they get is so desperately wrong?! Update: Yes - I've contacted you many times by email and by phone with my subscription number - each time told the same thing, which doesn't work, and still doesn't work.

Tried to buy a magazine and website subscription for my son for xmas 2019 and still to this date we cannot log in or get any answers from anyone. No replies to emails, but they did manage to set up the direct debit! Poor poor customer services i expected a lot better!

I love the content of this magazine and encourage my children and grandchildren to read it. I've been receiving it for well over 30 years. That said, I doubt I will renew my subscription next time around. Why, you ask? Because the new format uses a font for much of it's content that is so small it makes it almost unreadable; even when I use 250 rated reading glasses. I don't usually use any reading glasses! I've even used a magnifying glass just for NatGeo reading. The kicker is that where the font is so small (8 or less) it doesn't need to be! Maybe NatGeo is trying to save on ink? Anyhow, our history together is about to reach it's end.

Only reason for one star is because there is no option for none. I have been a member since 2002. Magazines always arrived until April 2019. None arrived for April or May. After a few emails - June arrived, then by November none had arrived. A fey more emails and a threat of a letter to a national newspaper and September issue arrived in December. Nothing has arrived since. National geographic has not replied to any of my emails since Jan 2020. If anyone is thinking of subscribing to National Geographic, then my advice is DON'T.

Same troubles as anyone in this thread. Bought a print subscription in Sept 2019; today is Jan 2020 and not a single magazine has been delivered yet. Appalling customer service and I very big disappointments about a magazine used to be one of the beacon of our civilisation. Closed the subscription and asked for a refund. And use a throws away card to pay for it, just in case they forget to close the sub. Shame.