National Geographic MagazineReviews of nationalgeographic.com

I'm UK-based and the firm National Geographic have managing their subscriptions have little to no concept of customer service. Took out 3 month subscription in April was told it would start in June. June went by no magazine. Contacted customer servs who said it would start in July instead and I'll get an extra September issue instead - no-one had bothered to tell me this in advance. Fast forward to August, they've still got me on the original billing plan and are now trying to bill me for another 6 months despite me still being owed my September issue. Contacted customer services because I don't have the money this month for a surprise expense, and they have cancelled my subscription, sent me replacement July/August magazines, amended a future direct debit for February - none of which I asked for. They've done all that but still no-one has actually addressed the problem that they're billing me early and they still owe me a magazine. Nor do they recognise the bad customer service they are providing, or that they are wasting customers time with constant emails and causing stress and financial difficulty. If they were a bank they would be taken to the ombudsman for this and fined. I'd seriously think twice about subscribing, the only thing that makes it attractive is the saving on the cost price of the magazine, and I'm not sure it's worth the gamble that you might have to deal with the awful customer service. It's a shame, because the magazine itself is excellent.

Lately it seems as if a lot of the shows have been about animals being killed for sport, rather than nature programs

I have for some twenty years been a member of the National Geographic and before that enjoyed the thirty years of my fathers collection. My dad always said that you could travel around the world with a copy of the magazine without leaving your lounge room chair, Well that's certainly no longer the case with the magazine now little more then a leftest propaganda rag. I find it insulting that that the founding fathers initiated a journal of science and geography for the purposes of education only for it now to follow every woke cause and political partisanship . Susan Goldberg needs to understand this is a paid subscription and for most this not what we signed up for. Its not up to her to push her own left leaning anti western agenda but simply to deliver content in line with subscribers expectations. And with that I will be resigning from this magazine when subscription is due .

J'ai souscris à un abonnement au magazine National Geographic. Rien à redire sur le magazine lui même mais je suis cependant extrêmement mécontent du service rendu par Prismashop, digne d'une SAV low-cost. A ce jour 2 magazines ne me sont pas parvenus. J'ai contacté le service client afin de signaler cette mésaventure afin que de nouveaux numéros me soient réexpédiés. Prismashop, via des messages préformatés, me répond qu'ils me rembourseront les numéros "pour vous être agréable". En quoi est-ce agréable d'honorer son contrat ? Prismashop refuse donc d'envoyer de nouveaux numéros et me force donc à me procurer les numéros manquants par moi-même. Ça c'est agréable ! J'ai récupéré un des numéros chez un marchand de journaux et ai commandé le second (via Prismashop) qui n'était plus en rayon. Je n'ai hélas pas reçu ce numéro non plus... 3 magazines non reçus et toujours aucun remboursement après 1,5 mois. Prismashop semble également ignorer le délai légal de remboursement de 14 jours quand la commande n'est pas honorée. A noter qu'il ne s'agit pas d'un problème d'adresse car je reçois bien d'autres numéros par ailleurs. Je songe fortement à me désabonner et me tourner vers des marchands de journaux pour me procurer ce magazine. Pour résumer... peut mieux faire ! Note : Je mets quand même deux étoiles pour la qualité du magazine sur laquelle je n'ai rien à redire.

I occasionally like to buy an issue or a special publication here or there as I see them on shop shelves. Not really interested in subscribing issue by issue.

Since i was young i have loved national geographic. The shows the magazines. I have a huge collection them. It's a amazing place to read and watch information and learn. But with the constant, non stop feministic shows. women of impact commercials and other feministic items. The National geographic is starting to look more like watching a 1984 reprogram show. The kind of stuff china does to others they want changed and being reprogramed. I am all for equal rights for all humans. But if you have so many of these kind of shows. Why don't you give feminists there own national geographic channel. And like the rest of use watching the channels make them pay for it, if you want to watch it subscribe. So the rest of use can get back to learning and educating or selves. Thx you.

I wrote a review here back on the 21st May about my experience of Ng's poor customer service. NG provided a fast reply :Reply from National Geographic Magazine UK 21 May 2021 Hi Ian. We are truly sorry to hear about this issues you've faced. Please may you email us at ngmescalations@subscription to speak with our Customer Escalations team to resolve this. Thank you very much for your long-standing support, NGUK. I immediately followed up and emailed as suggested and here we are two weeks later and there has been no reply from NG Escalations / Subscriptions. My experience of the poor customer service continues. Ian Price

I hate hypocrisy, Regan once upon the time smuggled narco with aid of CIA, but now an honest people on the airport are playing fricking rescuers for the public