NAPA AUTO PARTSReviews of napaonline.com

I’ve been a mechanic for 28 years. Recently I needed a part from NAPA for an exhaust job. The part was not correct when I paid cash for it. So, I did what any person would do. Return it. They refused to give me back the cash. The part still had its sticker on it. Never used. I had the receipt. The part was so overpriced, but was expecting to get high quality service. Buyer Beware!! Note: I Never write reviews, but this one is to protect you from this one way business. AutoZone here I come! Even dealership prices are cheaper and have a return policy.

I went to napa beginning of February for a tranny filter they gave me the wrong one and wrong fluid I went back because the filter didn't look rite they looked up my vehicle by my vin and gave me a different filter and fluid type I went home and installed it it after calling the store to find out if there were other options because it didn't loom rite but mounting holes and inlet holes were the sane so I installed it and my truck wouldn't move I called and went down with my old filter and the guys states oh F### it's that one and proceeds to give me the correct filter and fluid again and I go home and install it and now tranny is slipping in forward and reverse and Napa isn't calling me back or doing a dam thing about it so there system is wrong and I'm given bad info and parts and it's my fault ?

The amount of Negative Reviews about NAPA Suppliers says it all. I purchased an Exhaust System for my old Chrysler Sebring, via a so-called NAPA Supplier. Becuase I could not get the said sytem either in the UK where I live, nor anywhere Europe either. I paid an over the top price of $555 for said system. When I looked @ the craftmanship of said system, the welding of said muffler/silencer box was rubbish, very poor quality. When I had it installed onto my Sebring, it is effecting my Sebrings performance & making a rattelling noise, pish. I eventually found a Stainless Steel Supplier over here, who will install a stainless steel exhaust system, for not much more than what I paid the NAPA supplier, for a exhaust system which will last the life-span of my Sebring. If only I found the stainless steel supplier before these NAPA sand dancers/chancers. If I was you Folks, give this NAPA Supplier, (M & MacAutoDiscountParts Kentucky) a wide berth/avoid. They are a shower of Rip-Off Merchants, that is for sure, sincerely Folks.

Napa batterys are just terrible, I had the same problem with mine other people here explained, 4 mnth they will last and then they will drain power, I got a second one and it did the same thing, I can get a new one again, but I think it will do the same thing and just drain after a few months.

Napa sold me a napa battery for my automobile. They try to sell you an extended warranty that can be 100 dollars extra. I took my bad battery back and they tested it and said it just needed to be charged which was a lie. I was forced to buy a rebuilt battery from another business and the cars been running great for 3 weeks. Don't buy from napa they are dishonest crooks and definitely don't believe you have a warranty on the battery you buy from there. There was an entire year left on the battery's warranty but they lie and say your battery is still good.

I had a napa battery installed in my car and after 3mths it kept draining so my mechanic got a replacement for me and after another 3mths it did exactly the same thing so I paid more for a Bosch battery and have had no further problems dreadful quality keep away from Napa

Horrible experience. Ordered and paid for parts that didn't come. Buy from anyone other than these clowns.

Horrible service and the website lists things that they don’t even sell yet let me pay for it.