NAADAMReviews of naadam.co

Genuinely unsure who is giving this company more than a 2 star rating. HORRIBLE customer service, had to email three times to sort of get the answer I wanted (and even then my questions were only half-answered). Took days to hear back each time, and the first few emails from them just seemed like an auto copy-paste answer - very clearly had not actually READ my email. After reading these other reviews, I was glad my experience with their customer service team had been as bad as it was - it put me right off purchasing anything. I hate to think how much more time I might’ve wasted and grief I would’ve had to deal with if I’d actually made a purchase.

Super fast customer service and solved the issue with no issues. Definitely made me want to be a returning customer.

I finally had a great help from Rodrigo and he solve totally my problem with my delivery. Thank you for your understanding it was great to work with you and I totally love the quality of your product

Small hole developed in my sweater after washing. The NAADAM team was very helpful and responsive to my questions. Additionally, they sent me a new sweater to my house within 3 days!!!

Naadam has a beautiful, well priced range of products. Their basic cashmere is excellent. I made an error on a recent order and emailed customer service. Quick response time and they cancelled the order. Always a good experience.

Very disappointed in the original crew neck sweaters. They used to be seized properly but now the cut is very skimpy with super short sleeves. The cashmere is also extremely thin and not a lux item at all - very Ross.

I need to exchange an item because it is too small. I have emailed their customer service address numerous times to no avail. There is no phone number anywhere I could find. So, I seem to have no remedy.

It's too small!!! I have a smaller head than most other adults to begin with, but I can't use it. It's not cheap to be wasted.