Woof Pet IncWoof Pet Inc is listed under Pet Stores in Denver.
Woof Pet Inc (mywoof.com) has 219 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Kyria K.
My dogs and I love the pupsicle! It can be a little tricky to open occasionally, but totally worth the trouble (for us). We also use the new bite and brush and my dogs can’t get enough!
Response from Woof Pet IncSep 22, 2025
Hi Kyria, Thanks for your review, we're so happy to hear that your pups have been enjoying all things Woof! Let us know if there is anything we can do to be of assistance, we're here to help :)
Victoria
Worst dog item I've ever purchased. My golden retriever has a big tongue, and has a very hard time getting to the treat. It's very difficult to unscrew the thing unless you oil it, and even then it can be difficult. I have to take it apart so my dog can lick the saliva remnants out of it. I don't know but maybe the "treat ball" isn't large enough for the actual holder. Definitely wouldn't recommend.
Response from Woof Pet IncAug 28, 2025
Hi Victoria, Thanks for sharing your experience, although sorry to hear that the Pupsicle is giving you some trouble! If you are interested and your Pupsicle is still sticking, you would be covered under our lifetime warranty for a replacement Pupsicle, which might work better for you. If you'd like to give that a try, you can submit your warranty claim here! https://woof.loopreturns.com/#/
Kendall
Great customer service and helped resolve the issue I was having. Thank you!
Response from Woof Pet IncAug 14, 2025
Hi Kendall, Thanks so much for your review, I'm so glad we were able to get your issue resolved! Please let us know if there is anything else we can assist with :)
kathleen
I ordered the pupsicle, but recieved the toothbrushing chew toy by mistake. My irish setter puppy loved the chew toy we were sent, but I would have loved to have recieved the pupsicle. When i contacted customer service, they happily sent me a pupsicle to replace the incorrect order, and their team was wonderful to communicate with!
Response from Woof Pet IncAug 14, 2025
Hi Kathleen, Thank you so much for your review! We're glad that your pup ended up with a bit of extra Woof in their lives. I hope they are enjoying the Pupsicle now!
Tricia
My 65 lb labradoodle just chews on the pupsicle container and it pops open - I maybe get 5 minutes of entertainment from this device :(. I bought the right sized device (up to 75lbs) but clearly no match for chewers!
Response from Woof Pet IncAug 11, 2025
Hi Tricia, Thanks for your review, although so sorry to hear that your pup got the best of their Pupsicle! We offer a lifetime warranty for all our toys, so would love to help out here with a replacement :) If you are interested, you can start a warranty request in our returns portal here: https://woof.loopreturns.com/#/ I hope this helps, let us know if we can assist you with anything else!
Karalee
This is the most dishonest company and they bill your credit card right away and then lie about the item has shipped and when you check the tracking it is waiting and has gone nowhere. STAY AWAY FROM THIS COMPANY!!
Response from Woof Pet IncAug 14, 2025
HI Karalee, Thanks for your review, although sorry to hear that it sounds like there was some shipping delays with your order! We would love to check this out for you to make sure it's either on the way, or get a refund issued instead if you'd prefer. Please reach out to us at [email protected] and we'll take a further look!
Pam Holt H.
The pupsicle is a staple in our house for our Bernedoodle, Maggie! It’s been a healthy way to stimulate our active pup! My experience with customer service has been outstanding! It’s refreshing to interact with a company that is very responsive and excellent in assisting with any questions and issues you have. Highly recommend!
Response from Woof Pet IncAug 11, 2025
Hi Pam, Thanks so much for your kind review, we're so glad that the Pupsicle has been able to help with keeping Maggie busy :) Let us know if there is anything else we can assist you with!
Melody
Honestly not quite sure why the reviews are overwhelmingly negative. I experienced an issue with my woof pupsicle and the company has been nothing but great about issuing a replacement and even asking for feedback for improvement. They make great quality products. Maybe there are delays due to the size of the company, but their products are great and effective.
Response from Woof Pet IncAug 6, 2025
Hi Melody, Thanks so much for your kind review! I'm so glad that we were able to help out with a replacement, please let us know if there is anything else that comes up that we can assist you with :)
