Woof Pet IncReviews of mywoof.com

Response from Woof Pet IncOct 2, 2026

Hello, and thank you for bringing this to our attention. We are truly sorry to hear about your experience, as this is certainly not the level of service we strive to deliver. We want to go out of our way to make this right for you. Please reach out to us directly at [email protected] and in the email provide your name or order number of your purchase. This will allow us to personally investigate what happened and get this fully resolved for you and ensure we stand by our satisfaction guarantee!

Response from Woof Pet IncAug 19, 2026

Hi there, we’re very sorry to hear about your experience. We completely understand how frustrating it would be to continue receiving shipments and charges after trying to cancel your subscription. We’d really like to look into what happened and make sure your account is properly reviewed. Please feel free to call or text us at 877-383-3089 so our team can take a closer look and assist you further.

Response from Woof Pet IncJun 22, 2026

Thank you for taking the time to share your feedback. We apologize for any inconvenience this experience may have caused. We're glad you reached out so our team could quickly remove the subscription for you, and we're happy to hear your pups are enjoying their HonestChews, however we are truly sorry you felt as if we did not fully resolve your concern. We would love a chance to make things right, please contact us at [email protected] or (877) 383-3089 Monday through Friday from 11 AM to 5 PM EST. As part of our 100% Satisfaction Guarantee, we're always happy to help.

Response from Woof Pet IncMay 4, 2026

Hi Maria, We’re really sorry to hear about your experience. We want to make this right for you. That’s very important to us, and we’re committed to resolving this subscription issue as quickly as possible. Please reach out to us at [email protected] or by call/text at +1 (877) 383-3089, Monday through Friday—whatever is easiest for you. We’ll be watching for your message and will work with you directly to fix this. We truly appreciate the opportunity to make things right.

Response from Woof Pet IncApr 27, 2026

Hi Donna, We’re really sorry you had this experience. We know how frustrating that can be. We’d like to make it right and sort this out as quickly as we can. Please reach out to us at [email protected] or call or text +1 (877) 383-3089, Monday through Friday, whatever works best for you. We’ll keep an eye out for your message and work with you directly to fix the issue. Thanks for letting us know. We appreciate the chance to make things right.

Response from Woof Pet IncMar 30, 2026

Hi Avery, We’re really sorry to hear about your experience, and we completely understand how frustrating that must feel. We want to make this right for you. That’s very important to us, and we’re committed to resolving this issue as quickly as possible. Please reach out to us at [email protected] or by call/text at +1 (877) 383-3089, Monday through Friday—whatever is easiest for you. We’ll be watching for your message and will work with you directly to fix this. Thank you for bringing this to our attention, we truly appreciate the opportunity to make things right.

Response from Woof Pet IncMar 27, 2026

Hello, Thank you for sharing your experience, and we appreciate you bringing this to our attention. We’ve reviewed the account and it is showing that your most recent order has been fully refunded, and there are no active subscriptions. We want to reassure you that everything on your account is is showing resolved and if something is still missing we intend to make it right. If anything still doesn’t seem right or if you have any lingering questions, we’re here and happy to help. Please feel free to call or text us directly at +1 (877) 383-3089, and our team will take care of you.