laurie S.
What a swindle
What a swindle. Service fee on each ticket is absolutely outrageous. Can't get through on the phone and emails aren't delivered.
Mytickettracker is listed under Events & Venues.
Mytickettracker (mytickettracker.com) has 345 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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345 approved reviews, newest moderated first
laurie S.
What a swindle. Service fee on each ticket is absolutely outrageous. Can't get through on the phone and emails aren't delivered.
Eric
Can't wait for this one. Well, I can. And did. About 2.5 hours on a 48 hour holiday, to be exact. These clowns either don't know how to work a computer, or are running on Window's '95. I was hung up on twice, asked elementary questions about checking email, and was never handed to anyone who could get the job done. I was asked to download two apps, create three accounts, download 6 empty files, and when asked about compensation, they gave me a $25 dollar rebate that I ended up having to sign up for a promotional card to get (didn't do that). Did I get the tickets in the end? Yes. They were screenshots from some guy's phone that were then sent to me mere minutes before the game. This was after we missed dinner, after we were late getting downtown, and after I had talked to three people and burned valuable (and rare) vacation time.
Dee F.
Son-in-law purchased tickets to Brantley Gilbert in Salem VA. He bought floor tickets thinking they'd be closer - especially since the cost through this site was about $78/ticket (minus fees). Got the tickets, and they had been purchased by this company from Ticketmaster (printed on the tickets) for $34.75/ticket. Over $380 for 4 tickets that were $35 at the actual venue. That's over 100% profit + ridiculous "fees" for sending an email (self-printing tickets)! This type of "re-selling" should be against the law. CONSIDER YOURSELF WARNED.
QS
I ordered tickets for basketball games, and received a confirmation email without tickets. I called up 1 hour before the game, and the customer service said the order was canceled. She said either refund or change to another seat, and I chose to change to a worse location with the same price. Then she put me on hold for 40 min without any response!!! I have to use another phone to call again to solve the problem. Fortunately I got my tickets a couple min before the game starts, and I found that they bought these tickets from another website. They offered no compensation, even no apology. Worst experience ever!!!
Nicole
Worst company ever! I called almost every week as Coachella got closer because I didn't hear anything from them! At first it said the tickets will be mailed to me then 2 weeks before they were going to be at the festival. I needed to sell my tickets to another person so no one wanted to buy them because it sounded so sketchy. Thank goodness someone did but I called MTT again to see where the location was and I didn't find out until the day before. On the day of, the person I sold the tickets too went to the location which was a hotel and the tickets weren't there. I had to three way call MTT and the seller to realize that the tickets have to be picked up from another person. The communication was horrible and the tickets were $250+/ticket. Worst experience ever.
Philip Saraff S.
250% markup GOUGING ! I believe in a fair market mark up , every one deserves a profit but this is BAD. I will never use my ticket tracker again.
Laurie L.
Absolutely misleading, period. Unacceptable fees not disclosed at time of purchase. I will not use this service again. Repeat customers they will not earn with this business model.
Aditi
keeping you in the lurch till the nth hour, bad service.