Clayton U.
Not a scam
I had purchased tickets well over a year ago (the concert was canceled, and rescheduled) which had a delivery date 2 days before the show. Worried, I did some research, and found many venues will release tickets late due to security reasons. Some just 24 hrs in advance. However, once the due date expired, panic ensued. I noticed on, Event Tickets where I originally purchased the tickets , contact information for the seller, My Ticket Tracker, and I immediately went on the web to check them out. Much to my horror there were literally hundreds of negative reviews, with each platform giving an average rating just over 1.0. Many wishing they could enter a zero, and pages suggesting that, My Ticket Tracker was a scam. I attempted to reach out through the contact form, and emailed a couple of times, and never received a reply. A recurring theme was the horrible custom support, so I was not surprised. However, I was surprised when I attempted contact via phone, and a representative answered within minutes. There are frightening stories of listening to mandolin muzak while waiting for hours. I went through pages of these negative reviews from different sites. Had I received a reply to my original contact, and emails, I would have added a star to my review. The representative on the phone was encouraging, trying to alleviate my fears, assuring me that he saw no reason that I wouldn't receive the tickets that very day. The 2 day deadline had passed, and it was now a day before the event. I think many of the negative reviews could be jumping the gun, and posting before the very late tickets arrive. One reviewer posted, saying it was 2 hrs before the event, and he still hadn't received his tickets. One thing that bothers me is that the representative for, My Ticket Tracker suggested that if they didn't receive the tickets by 8:30 AM, they would cancel the order from their supplier. What could possibly be the reason for this action? I can only surmise, that it's a fictitious excuse for not supplying me the tickets since they managed to sell them to someone else at a substantially higher value. Along with the excuse that he provided that their supplier was having difficulties at their end (Ticket Master?). Checking on sites, tickets were going for substantially higher prices the closer the concert got to the sold out show. Since none of the resale platforms list seat numbers, nor seller, what's to stop them from listening the seats on several sites, and selling to the highest bidder. I asked what happens in the case that they cancel at 8:30, and he suggested that they would try to provide me with alternate seating. This is a major complaint where unsatisfied customers were provided seats in cheaper sections, contrary to seats mentioned at purchase. I myself was provide seats in another section, without being asked, but, was lucky enough to be satisfied with the new view, and site lines. Many of the complaints were with regards to trying to cancel the orders. Buyers remorse. Which makes me wonder why, My Ticket Tracker could cancel their order from their supplier. These stem from complaints with regards to the ridiculous markups, and service fees. I walked into this asking whether I was ready to fork out the listed total price to see a once in a lifetime, probably sold out concert to, Springsteen (with the E street band!) Damn straight, I have never seen him live in my 63 years. Another repeated complaint was the tickets provided would not allow entry. These are apparently fraudulent tickets perpetrated by this scam, which sometimes included, Event Tickets. My tickets explicitly say that print screens, nor, hard copies will be accepted. This makes absolutely sense since these could be copied, and sold. Which leads to a problem that I had at the door. Wifi is needed to view the tickets, and I have none, but, the venue had free wifi which my phone couldn't detect outside the doors where they were taking tickets. We were directed to the Ticket Master booth, where they transferred the tickets to my wife's phone, who has data, and we managed to set our sorry butts down 2 songs into the show. After a 3 hour performance, this was not an issue. So, these guy's are legit in an unregulated cowboy industry. Buyer beware in the overpriced, corporate scalping industry. From my POV, it was one of the best, if not the best concert that I've ever seen, and well worth the aggravation. Clayton