Customer
I thought I was buying from the venue
I thought I was buying from the venue, when I searched for tickets online. I was surprised when I later called the venue for help and learned they are not affiliated. I made a mistake in my purchase, and this company in not only unwilling to help me, they are unwilling to deliver tickets to me that are already available directly from the venue. The tickets are available now for a show in 2019. MyTicketTracker.com will not deliver my tickets until May 26, 2019, and, after reading others' reviews, my confidence is low on how this will turn out. My credit card company cannot help me, because I did make the purchase. Every customer service rep at mytickettracker.com reiterates the no exchanges, no returns policy. I've called multiple times. I've had one kind representative, but most are condescending and unhelpful.


