MyStart Health Reviews | Read Customer Reviews of mystarthealth.com

MyStart Health Reviews | Read Customer Reviews of mystarthealth.com

MyStart Health reviews

283 approved reviews, newest moderated first

Paul J.
Nov 8, 2025
Stay away from
This company charged my credit card and said that my medication has shipped . I did not do the online review for this. They finally called me after emailing several times. Was told they would credit my card. Later in the day i got a email stating that the medication was already shipped so they could not do a refund.
Response from MyStart HealthNov 11, 2025
Hi Paul, I am not sure what the confusion is here but I apologize that this has been a frustrating experience for you. We refunded every dollar of a three month program that you purchased. So you received 3-months of medication from us. Confirmed through FEDEX. Delivered to your door. Then we still honored you and credited back 100% of that order to your credit card. on November 4th. I don't know many companies that would go above and beyond like our team did for you here. I wish you well in your health journey. Matt, CEO, MyStart Health
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Jeff K.
Nov 4, 2025
Top of the Line
I’ve been with MyStart 9 months ago and have had a great experience. A couple minor issues with communication but was resolved immediately. I’ve lost 40 lbs which I could have never done on my own. It’s a new life now. Blood pressure has been the best since I was in my 30s. The review I read from a reviewer claiming that they were bait and switched is grossly false and unfounded. They should be ashamed of themselves seemingly fabricating with no back up evidence written with allegation. The company is full disclosure. Easy to connect and response is within hours. I am continuing my journey for another 6 months. I’ve looked at similar programs and pricing. MyStart is by far the best price and service. I give them a 5 star rating. The CEO Matt Stern is a hands on guy. If you are shopping around I wouldn’t waste your time. Go with a sure bet. Jeff Krum
Response from MyStart HealthNov 5, 2025
Hi Jeff, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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Tabitha W.
Nov 1, 2025
This company is practicing "bait and switch"
I came across a short article stating that this company provides their weight loss medication at 80% off. When you take their quiz the cheapest you can get is $349 for the tirzepatide. I have already came across offers as low as $145. This is fraudulent and not right.
Response from MyStart HealthNov 4, 2025
Hi Tabitha, At MyStart we take accusations like this very seriously. At MyStart there are NO HIDDEN FEES. Everything is right in front of you and we are committed to customer satisfaction and doing what is right by the customer. You have never purchased our product. We consistently run online promotions and discounts. We offer competitive prices to every GLP-1 weight loss medication on the market. You can actually get Tirzepatide for under $300 if you order our three month program which $897 vs. paying up to $1500 with other telehealth services. Our packages also include all of your doctors consults, shipping, EVERYTHING. We also have Semaglutide at a starting price of $179 which is probably what you were finding with those other offers you cite in your review. So to call my business a "Bait and Switch" is insulting and not appreciated. I would like to see you back this up rather than throwing garbage reviews up on the internet. Matt CEO, MyStart Health
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Mangus C.
Oct 28, 2025
Went on a social security discount of…
Went on a social security discount of semiglutide for $179 a month. Second month they charged $299. I canceled. They lied just to get me on board. They're portal doesnt work. You can barely get someone on phone and when you do they just apologize and do NOTHING! Horrible company. DONT USE THEM!!
Response from MyStart HealthOct 30, 2025
Hi Mangus, I am sorry for the frustration this has caused you. It looks like you signed up using one of our promotions to save $120 off your first month. We do disclose that this is a one time, one month promotion but I'm sorry that wasn't clear for you during your purchasing experience. I will reach out to you individually to try to make this right for you and we will do everything in our power to help you get the support you need. Sincerely, Matt, CEO, MyStart Health
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brian C.
Oct 23, 2025
Customer service with my health has…
Customer service with my health has been great to me. I appreciate getting a call from the company. I do recommend the company
Response from MyStart HealthOct 24, 2025
Hi brian chamberlain, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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John K.
Oct 22, 2025
I am getting spam messages to my phone…
I am getting spam messages to my phone continuously and have never had contact with them before. Companies like this should be banned.
Response from MyStart HealthOct 30, 2025
Hi John, this is Matt, the CEO of MyStart Health. I would truly appreciate your insight into what messages you are receiving. I have aasked my team to run a full audit of our marketing messages related to your name and information we have on record and I don't see anything that I would consider spam messages. But clearly I am missing something if this caused you enough frustration to find TrustPilot and leave this review. Please connect with me and let's get to the bottom of this. Matt
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Barb C.
Oct 22, 2025
My clinician was very friendly and
My clinician was very friendly and answered all my questions.She encouraged me to continue to reach my goal and congratulated me on my progress so far. It was a very positive experience.
Response from MyStart HealthOct 22, 2025
Hi Barb, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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Jay H.
Oct 21, 2025
This is a great company
This is a great company. The FedEx delivery company lost my order, but My Start Health saved the day. They shipped out a new order at no charge. Great job guys
Response from MyStart HealthOct 21, 2025
Hi Jay, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
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