Myplaydirect is listed under Hobbies.
Myplaydirect (myplaydirect.com) has 252 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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John C.
I noticed that the delivery address I entered was slightly incorrect just as I pressed the order confirm button. I quickly got onto customer service and reported my problem. I received a confirmation email to say that my issue was being looked at.......and it was sorted!! Thanks for your prompt action.
Kaley A.
When I got the email that my order was cancelled last minute due to payment issues my heart was instantly broke. I had made the mistake of pre ordering with a temporary debit card and I was so excited I didn't read the fine print that said the card would not be charged until the order was shipped. Unfortunately I lost my job due to being in a trampoline accident that left me unable to work for months and the card was canceled weeks later. However I immediately emailed customer service and within the 24 hours and they not only emailed me a private link so I could provide an alternate form of payment but they were extremely friendly. I am proud to say that thanks to customer service I am now only days away from receiving my new CD with my name in the booklet. YOU GUYS ROCK!!!
Hollie
Honestly I had no idea if I was even emailing the right company..I went out on a limb and did and Chris responded and quickly helped me out! With customer service like this your company will be in business for a long time! I really appreciate it ! Thanks so much!!!
Charles B.
On 6/4 I received an email with a "15% off just for you" offer but with no discount code. I contacted customer support via email on Sun. 6/7/15 because I wanted to use the discount for a Lennon 9LP box set. I did not expect a response until the next day. Low and behold I received a same day quick response with the code and was able to save $24 on the box set. Awesome, PopMarket!
Kevin C.
Had some trouble getting some MP3 tracks on a boxset I purchased. Maria and Gabriel were very helpful and all is well. Thank You very much Kevin
ann
After placing an order for a small t-shirt which looked like a child's size t-shirt, I immediately contacted Customer Service. I got a most kind and quick response concerning the sizing. Although, getting the sizing chart has held up the process, I now have the right size being processed for shipment. I'm very happy. The beautiful locket is taking way too long to be shipped out in my opinion. Both items were graduation gifts for next week and no way will I have them. I ordered in plenty of time. That would be my biggest complaint/disappointment. Otherwise, the Customer Service responses are right on target and very kindly written. Many thanks again to those involved.
Scott H.
I ordered two T-shirts for a birthday present. While checking tracking info for the order I noticed that 1 was shipped and 1 was still processing. When I contacted myplaydirect customer service by e-mail, the response came back to me within a couple of hours. Great job!!
Sebastian H.
You really have the best service ever. I sent the package to a friend who was in TX, he never recive the package and came back to Argentina. I told my problem to your operator and they told that they gonna send the package again. I ask if it can be delivered to a friend house in Washington DC, but my friend was moving at the time so they recommend me to wait that my friend finish his move and then they will send my the package. So now its time and im sending the package to my friend. Truly thank you for all! Sorry for my english. Sebastian Hecker.
