MyplaydirectReviews of myplaydirect.com

Sure, they have free shipping on some of their items, but that's only if said items are in stock (it's not surprising that they put up backordered items for weekly sales in popmarket and that can take up to a month or more to be shipped) or if your payment goes through. I made a pre-order for a cd+10" vinyl+Shirt and paid by Amazon Payments. A few days ago I get an email saying my payment didn't go through, the first thing I did was check with amazon and the payment authorization was still active. So naturally I get in touch with their customer service, the only reply I got was a GENERIC copy and paste answer with only a few lines actually written by a random employee who said that my order was CANCELLED because the credit card info was wrong (I wonder how is that so, since I even made a purchase from amazon AFTER pre-ordering this item and I never entered my credit card info in their website on the first place?) and that I couldn't make a new order since the 10" vinyl was SOLD OUT... how can it be sold out if I had the pre-order rights? who kept my copy?. Fuck this website and fuck their bullshit customer (dis)service. Another experience I won't bother detailing too much was a daily sale item that was advertised, published on their facebook page and such, and upon ordering in mid-september the delivery status was "ships next week", by the next week, only the numbers of the days changed and the status was updated every week like that until DECEMBER when it was actually shipped!. Oh and not too long after that they lost one of my packages in the mail. Third's the charm! never bothering myself again with this crap shop. In short, you're better off buying anywhere else. You might save a few pennies with the free shipping thing but the headaches and frustrations you'll get from dealing with their godawful customer service (you can't engage in a flowing conversation to fix things quickly because ALL your emails will be replied by a different person) isn't worth it.

Bestilte One Direction's Live DVD med en "personalized Sleeve". Modtog DVD'en dagen efter forsendelsen, men har ikke modtaget sleeven endnu (En måned efter bestilling). Fik mail om at de ville være forsinket, og skrev så til dem 2 uger efter, om hvorfor den ikke var kommet endnu. De svarede hurtigt, og jeg fik endnu en mail et par dage efter om at de var lavet og sendt. :-) Er rigtig glad for DVDen, og der var ingen problemer overhovedet, udover ventetiden på Sleeven! Update; Fik først sleeven 3 måneder efter at jeg havde modtaget DVDen.

We ordered the signed One Direction Album on 17th Oct 2011 and are still waiting!! (Now 8th Jan !!) If the site didn't have the product why did they take orders from teenage girls. Communication with site tells me they are awaiting stock, they should know if this stock is likely to be available. I think that it is very poor service from a company attached to Sony!!

Forudbestilte albummet 'Chevelle - Hats off to the Bull' igennem siden og fik den leveret inden for kort tid. Oplevede Ingen problemer overhovedet - fin side!