INNOVOINNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jennifer A.
Emma is why my experience was great! Her friendly manner and helpfulness was stellar. I needed a detailed invoice for submission to insurance and received it the same day. That quick turnaround is just one example.
Kay M.
1. Several times I was shocked, resprayed the contacts and got shocked again. 2. Over the course of two weeks, the elastic pants became loose and it was then difficult to maintain contact with the skin. 3. The treatments caused painful inner-thigh cramps throughout the day, requiring me to find a private location to stretch them out.
Response from INNOVOJan 4, 2023
Hi Kay Thank you for the taking the time to leave your review. As a medical device company Innovo follows very strict rules in relation to customer safety and all products are tested independently by accredited laboratories to the highest standard under the European Medical Device Directive. I have arranged for our customer care team to contact you to discuss the events which you have mentioned in your above review. Kind regards Christina
M F.
I am always so very pleased with the customer service representatives at Innovo. This is probably my fourth call to this company and, on each occasion, the rep has been very courteous and friendly and willing to help me with my concern. I am very grateful that they deliver such prompt, reliable service!
Patricia C.
j'ai commandé ce short le 3/11/22 avec beaucoup d'espoir . Respectant les tailles selon les mesures ,et étant entre 2 tailles , ai donc pris une taille 5 , au bout de 15 jours , il y avait une anomalie qui correspondait à un problème de taille selon la société innovo que j'avais contactée. Le service clients a été très réactif , professionnel , il m'a échangé le short contre une taille supérieure bien que je ne fus pas convaincue et là cela fait 4 jours que je l'utilise et même souci , code sur appareil indiquant des problèmes de taille et je suis obligée de mettre les mains sous les cuisses pour plaquer les électrodes contre les cuisses sinon l’électrostimulation s'arrête et au niveau du ventre , il est trop grand , c'est bien ce que je pressentais et leur avais soulevé cette éventualité .Que faire ?
Response from INNOVODec 29, 2022
Bonjour Patricia Merci d'avoir pris le temps de laisser un avis. Nous sommes désolés d'apprendre que vous avez eu des problèmes avec votre Innovo. Je vais m’arranger pour que le service client vous contacte aujourd'hui. Christina
Pat C.
DO NOT BUY THIS PRODUCT. READ ALL THE REVIEWS. IT IS A SCAM. This is a scam to get you to buy it but they don’t back their product. They only have a 30 day guarantee for pants. After that you are on your own. It didn’t work at all for me. When I contacted them I was told they had a limited guarantee and they stand by their product. They are a China company and the product is poorly made and they have deliberately misrepresented the product. It cost around $400. which I should have known better than to buy. If you do buy it, read there guarantee and you will see.
Roger
Always get a quick and helpful response to any questions I have.
Denise S.
Resource person was very helpful. Sent a pair of shorts that fit! Can't thank you enough for the prompt shipment. Great product that is sure to help alot of people.
Delores J.
Can't use product
Response from INNOVODec 22, 2022
Hi Delores Thank you for taking the time to leave a review. I am sorry to hear you cannot use your Innovo, I will arrange for one of customer care team to reach out to provide some assistance. Kind regards Christina
