INNOVOReviews of myinnovo.com

Innovo is great! I was skeptical at first after about 5 days of using it I have noticed a slight difference in my bladder I can't wait to continue using it and I believe it will solve my problem

The parcel came and I opened it tried on the shorts they fitted but were loose on the legs I did not know if this mattered as did not state that in the booklet they work well enough but sometimes the pads jump off my legs when working I am sticking with it and seemes ok except for that problem

Update: After posting the review, Innovo reached out to me through both voice mail and email. (The phone call comes from Ireland, so being in the USA, I did not answer because I thought it was spam.) My issue with charging is that the door over the charging plug does not open as easily as the door on the other side. At a minimum, the customer service response was quick and professional. Original Post: I find charging the the device very difficult. Getting the charging plug into the socket on the device much to challenging and requires to much force. I have only managed to charge the device once in the time I have owned it. At least ever other session, the power connector throws errors and beeps, but provides no codes or information that can be used to determine what is wrong. Moving the device tends to get it reset. The device does not remember power settings, so each time is spent each session increasing the intensity thru to the proper setting for me. I have not owned the device or had enough sessions to determine if it actually helps alleviate the symptoms.

I used Innovo for 5 days and noticed a headache and backache develop at the same time. I suffer from Fibromyalgia flare ups and believe using Innovo has caused a flare up as after a weeks break I used the pants again last night (in a lower setting) and the back ache has returned. I think there should be a health warning on this .. I haven’t seen one. Not sure if I can carry on. Would be a complete waste of money if I stop now but the backache goes right up to my shoulders and into my head. I ache everywhere in fact. Tried paracetamol but didn’t touch the pain.

Delivery was prompt. I currently have out of town guests and have not, as of yet, been able to evaluate.

Brilliant products Feels very comfortable when on Easy to follow the instruction Notice a difference after a week

I received my Innovo very quickly They were too big so i got a smaller replacement immediately As i was between sizes these didn't suit either so the Innovo team have sent me a different style Generation 1 pair So far the service from the Innovo team has been excellent I will let you know how I get on with my new Innovo Regina

Don't Buy they Break Quickly! I bought Innovo shorts in May 2020 believing that they could help with Over Active Bladder Syndrome. I did my research online and asked the Innovo team themselves several times if the product would help. They assured me they would after 4-12 weeks. Firstly the shorts ordered at size 4 didn't fit and when I questioned it, I was fobbed off by customer service and told if I went for a smaller size they were not likely to work. Then the controller showed up an error, I contacted the customer service again and they agreed to send replacement shorts at a smaller size. I continued using shorts. After a month the controller started showing up an error and during the program completely shut down. Once again I contacted innovo and this time they told me the shorts had broken. There was no way to fix them and it was not worth them sending out a new pair. They then went on to send there Generation 1 model to me as a replacement. These include having the gel pads fixed on them. They arrived with no instructions! Finally when I started using these, its nothing like the online videos, in terms of getting them on or off! There awkward to line up on your body, the gel pads don't stick to the fabric and your always peeling them off your skin at the end of the programme. The gel goes everywhere. And then there is the cost of the gel pads needing to be replaced every three months. Overall you have no idea if they are really working or not after completed nearly 6 months use theres no diference. I am now asking Innovo for a refund for which they have had the cheek to ask for a Doctors letter to prove no other under lying conditions. They've also admitted that it doesn't work a 100% for everyone and thats that! Innovo sizing for shorts is totally off if you fall between sizes as I do on 3-4. The customer service cant seem to identify what size is right to match up to UK sizes and they seem like they are making a lot of money from conditions that clearly Innovo does not cure but is likely to add more stress to your life making such an expensive purchase and finding a product and nor its customer service works!!