Ian
Excellent customer service
Excellent customer service. Amazing product fast delivery well packaged.

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ian
Excellent customer service. Amazing product fast delivery well packaged.
Patricia M.
Speaking to real people who are kind and thoughtful is the best indicator of a successful company. Love your product and your representatives!
Disappointed
Does not seem beneficial after 2 weeks of use. I have found proper breathing and posture have strengthened my pelvic floor. Extremely overpriced product.
Response from INNOVOJan 6, 2021
Hello, We are sorry to hear that you are disappointed with your purchase. We encourage our customers to adhere to the 3 months treatment protocol for results. I would like to encourage you to reach out to our customer service team at 833-891-6369 - we have a team of specialists who are there to support you to ensure you achieve the best results. They are more than happy to provide tips and even run through a troubleshooting session with you to make sure everything is working properly. Please give them a call. Kind Regards, Erika
Robin
I sometimes pee when I sneeze, cough hard or laugh hard. I have made it through my 12 weeks and on my second week of maintenance. I have noticed I didnt leak last time I sneezed or coughed hard. Overall, I think I am benefiting from using the shorts. Spring time, allergy season, will be the true test. I have had to talk to customer service and they are very helpful, and friendly. Orders ship quick, so you don't wait long. I know the investment is big, but for me, not having to wears pads and keep extra underwear at work is a big benefit.
Emma G.
Fabulous concept that is easy to use and seems to be aiming at solving the problem. My only criticism is that, even though I used the sizing guide (97cm widest), the recommended size 5 is loose around my legs. However, the contacts all seem to be functioning so I am delighted and can’t wait to see the results in a few weeks!
Patricia E.
Excellent purchase and order process. Took longer than expected to arrive. This was undoubtedly due to holidays and massive shipping.
customer
Great Company I give Innovo a 5 star because I contacted the company by phone and explain that the shorts were to big and my innovo were not working. And a replacement size smaller was send that should be here Wednesday. I would definitely purchase from company again. Looking forward to giving product review after 12 weeks.
Gill
First shorts were faulty so we're sent back. A new pair were sent(the sizing had been changed by the company during that tme.) Only had a short time of usage before having to stop due to major surgery and a nine month recovery(plus complications) The shorts have been properly stored during this time but on trying to use them again recently they are again faulty with the side sensors not working. Now out of warranty and only having had a few weeks use (six months is not long for a product like this) and unable to be fixed if faulty, now out of pocket and back to square one. It is a bit much to expect people to fork out £160 pounds for new shorts if they are faulty after warranty runs out. Very disappointed and back to square one. (And yes did contact customer service and went through the procedures to try and get them to work but there is clearly a fault).
Response from INNOVOJan 4, 2021
Hi Gill I'm sorry that you're not happy with your INNOVO experience so far. We want all of our customers to have a positive outcome with INNOVO. If you could please contact our customer care team on freephone 0800 028 5687 or email [email protected] who will help rectify the issue. Christina