myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com reviews

715 approved reviews, newest moderated first

John F.
Jul 1, 2025
Mediocre shave, SUBSCRIPTION?
Literally shaves NO better than the $40 amazon one thats straight from china. It shaves the exact same way, no better, no worse. The non pro version is nearly impossible to clean, the 40$ one from amazon uses a magnetic blade thats super easy to clean. I thought i was upgrading, but i get the exact same cut for more money and takes alot longer to clean, and never cleans as well. Now the WORST part, they automatically sign you up for a subscription for "BLADES" $26 every 6 weeks. What a horrible company.
Response from myfreebird.comAug 26, 2025
We are sorry to hear the FlexSeries did not meet your expectations and that you found the cleaning process difficult. Our goal is to provide a smoother shave and a simpler routine, and it is clear we fell short for you. Regarding the refill program, it is meant to be optional and convenient, never something that feels automatic or hidden. If this has not already been resolved since your review, please reach out to us at [email protected] with your order details so we can cancel the subscription and address your concerns. – Team Freebird
Report
Spencer S.
May 30, 2025
Awful product which is straight from…
Awful product which is straight from china dropship product with their logo on it. The blades even when you are almost bald already it cuts your head up no matter how careful you are your getting razor burn. The scam is they sign you up for a subscription you didn’t ask for and then when you cancel it they lie and say they already shipped product even tho I know they didn’t that early. They gave me 50% refund unbelievable. DO NOT PURCHASE
Response from myfreebird.comAug 26, 2025
We are sorry to hear about your experience, both with the product and with the subscription process. Our goal is to deliver a smooth, comfortable shave and a refill program that is optional and easy to manage. It is clear from your feedback that we did not meet that standard. If this has not already been resolved since your review, please contact us at [email protected] with your order details so we can review your case and make it right. – Team Freebird
Report
Tiffani O.
May 27, 2025
BUYER BEWARE
BUYER BEWARE - If you purchase this razor you WILL be enrolled in a subscription that you can't cancel. You will have to video yourself cancelling it then call your credit card company to block. I've "cancelled" my subscription MANY times. I've emailed the company (there isn't a phone number) It won't matter. Save yourself the trouble DO NOT PURCHASE!!!!!!
Response from myfreebird.comAug 26, 2025
We are sorry to hear about your experience and the frustration with canceling your subscription. The refill program is meant to be optional and easy to manage, never something that feels forced or impossible to cancel. If your cancellation requests were not honored, that is not acceptable and does not reflect the standard of service we aim to provide. If this has not already been resolved since your review, please reach out to us at [email protected] with your order details so we can immediately review and make sure your subscription is properly canceled. – Team Freebird
Report
Timothy D.
May 24, 2025
Im like the others got auto enrolled…
Im like the others got auto enrolled into a once evey six weeks and i never signed up for that really scetchy buisness if you ask me im sure there was fine print somewhere but if your not up front and honest i well never give you more money
Response from myfreebird.comAug 26, 2025
We are sorry to hear about your experience. The refill program should always be optional and clear, never something that feels hidden. If this has not already been resolved, please contact us at [email protected] so we can make sure your subscription is canceled. – Team Freebird
Report
Jamie F.
May 6, 2025
It's a scam!!!!!!
Everything everyone is saying is true. They enroll you in a subscription plan and make it impossible to cancel. Do yourself a favor and go straight to your bank to have them fix the charges. This company will not work with you. COMPLETE SCAM!!!
Response from myfreebird.comAug 26, 2025
We are sorry for the frustration. The refill program is meant to be optional and simple to cancel, and if that was not your experience, we fell short. If this has not already been resolved, please email us at [email protected] so we can correct it. – Team Freebird
Report
William G. Interiors, L.
May 1, 2025
Oops! Something went wrong!
Despite the crummy product performance, the biggest issue is the subscription they automatically enroll you in and then make it impossible to cancel "oops something went wrong" on their website...and of course, no phone number.
Response from myfreebird.comAug 26, 2025
We are sorry to hear about your experience with both the product and the subscription process. The program should always be optional and easy to manage, and if you ran into errors canceling, that is on us. Please reach out to [email protected] so we can make sure this is resolved. – Team Freebird
Report
Jan T.
Apr 11, 2025
They never tell you you’re in a…
They never tell you you’re in a subscription plan, the schemers. Which means they are liars too. Dishonest way of making their money. Hope they see this review.
Response from myfreebird.comAug 26, 2025
We are sorry for the frustration. The refill program should always be optional and transparent, never a surprise. If this has not been resolved yet, please contact us at [email protected] so we can review your account. – Team Freebird
Report
Juan H.
Apr 10, 2025
The shaver is the worse i've ever had
The shaver is the worse i've ever had. Not only that, they enrolled me into an auto-replenishment plan which i never requested or authorized and charged my paypal for a refill i never ordered. After several attempts to cancel the order and stop the shipment, i still got it and now requesting a pre-paid label for the return and refund. Worse company i have dealt with and worse customer service ever. Giving them 1 star because 0 wasn't an option. BE AWARE AND STAY AWAY FROM THEM!
Response from myfreebird.comAug 26, 2025
We are sorry to hear about your experience with both the product and the subscription process. The refill program should always be optional and easy to manage, and your difficulty canceling is not acceptable. Please reach out to us at [email protected] so we can review your order and make this right. – Team Freebird
Report