Alloy HealthReviews of myalloy.com

The service is valuable but the way they operate is questionable. Making changes is cumbersome and medical advice is not always followed when filling orders. The Doctor told me that the .075 mg estrogen patch must be paired with the 200 mg progesterone pill but they sent the wrong dose. When I informed them of their mistake, they created a second subscription and sent me both at the same time. I offered to send the wrong order back but they refused. I ended up having to pay an extra $300. They also tell you that they will always send an email before your next delivery in case something needs to change. They don’t do that every time and if the order is wrong and you tell them they won’t change it. Very frustrating and expensive. Update: I contacted Alloy again. They are quite skilled at apologizing but still unable to accept any responsibility for the their part in it. Still do not recommend this company.

Actual kind people helped me right away- not automated menus that led no where or long times on hold to awful music. Really great old fashioned caring service. Thanks!

They are as promised. I have never had a problem with them. They are a good alternative when your can’t afford to see a healthcare provider. However, I did cancel my subscription and started to get my medication from my healthcare provider

If i could give it minus one star i would They messed up the delivery twice the mess up was entirely their fault and they didnt even have the decency to expedite the shipment. I kept the first shipment because i am dying from menopause but i am cancelling the membership as soon as i get it and finding help somewhere else. Worst experience ever.

Took it for a month, it worsened my digestion. According to their return policy first shipment can be returned. I reached out to initiate a return and company refuses refund because i guess my side effect (severe constipation )wasn't a valid one. ABSURD. this company doesnt stand behind their product. No you have not resolved my issue. I have not gotten refund as per your return policy.

I had a problem with my subscription .I wrote one email and received a prompt reply. I received another email…courteous and informative and just like that- The issue was resolved.

David H responded very quickly and explained the situation. He was kind and informative.

I haven’t tried my products yet but Alloy’s customer service is amazing! I had an issue with an order I placed/promotional code and contacted customer service to see what could be done. Within a few hours I had a friendly email from David informing me that he refunded me the difference! I was amazed at the prompt response and resolution without any issue/questions. I’m coming to Alloy from another online service and the customer service has definitely won me over. In a world of AI and call centers, it’s so nice to have a company value their customers. Thank you Alloy (& David!).