MoodReviews of mood.com

Response from MoodJan 14, 2026

Hi Ray, We’re sorry to hear the gummies didn’t meet expectations. That’s certainly disappointing. While we’re glad our team was able to offer a return or replacement, we understand how frustrating it is when a product arrives in less-than-ideal condition. Your feedback is important to us, and we appreciate you taking the time to share it. ~Mood Cannabis Concierge Team

Response from MoodJan 7, 2026

Hi there, We’re very sorry to hear about the shipping issues. We understand how frustrating that must be. Our team would like the chance to review your order and ensure it gets to you promptly. Please reach out to us at [email protected] with your order details so we can resolve this as quickly as possible. We appreciate your patience and the opportunity to make it right. ~Mood Cannabis Concierge Team

Response from MoodJan 6, 2026

Hi there, We’re very sorry to hear about this issue, that’s definitely not the experience we want for our customers. A P3 code usually indicates a device problem, and our team would be happy to troubleshoot or arrange a replacement for you. Please reach out to us at [email protected] with your order details so we can get this resolved quickly. We appreciate you letting us know and giving us the chance to make it right. ~Mood Cannabis Concierge Team

Response from MoodJan 6, 2026

Hi CeCe, Sounds like perfect timing. We are so glad your goodies arrived just in time for your trip with your fiancé. That pre-vacation relief is the best. :relaxed: Big cheers to your boyfriend for enjoying the gummies, and we love hearing that the vapes and pre-rolls treated you well, too. We hate to hear about the headache from the flower; everyone reacts a little differently depending on the method and strain. We always appreciate honest feedback, and please remember we are always happy to help if something ever misses the mark. Congratulations on the upcoming wedding! :green_heart: ~Mood Cannabis Concierge Team

Response from MoodDec 30, 2025

Hi George, We’re sorry to hear you’re running into this issue. That’s definitely frustrating, especially with a new device. A P3 message can sometimes indicate a simple fix, and our support team would be happy to help troubleshoot or arrange a replacement if needed. Please reach out to us at [email protected] with your order details, and we’ll take care of this as quickly as possible. We appreciate you letting us know so we can make it right. ~Mood Cannabis Concierge Team

Response from MoodDec 30, 2025

Hi there, Thank you for sharing your experience with us. Everyone’s body responds differently, and we appreciate you being open about what you noticed. We’re glad to hear you were ultimately able to find some relief, and we truly appreciate you giving Mood a try and taking the time to leave feedback. ~Mood Cannabis Concierge Team

Response from MoodDec 23, 2025

Hi Mick, Thank you for sharing your experience. We’re glad to hear the product delivered and that our team was responsive and supportive along the way. We understand how changes like this can be frustrating, and we truly appreciate your trust in Mood. Thanks for taking the time to leave such thoughtful feedback. ~Mood Cannabis Concierge Team

Response from MoodDec 23, 2025

Hi there, We absolutely love hearing this. Thank you for the kind words and encouragement! We’re thrilled you enjoyed the selection and the overall Mood experience. We’ll keep doing what we do best. Thanks for being part of it! ~Mood Cannabis Concierge Team